Document Administrator - Swindon, United Kingdom - Nationwide Building Society

Nationwide Building Society
Nationwide Building Society
Verified Company
Swindon, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
On behalf of Nationwide, AMS are seeking an Administrator for a
6 month contract with the
possibility of extension working within our
Nationwide Building Society Swindon Office SN3 1TX


The role is based in our
Power of Attorney Department at Nationwide Building Society handling queries and disputes regarding payment disputes, sanctions and others across VISA, Direct Debit and ATM.


At
Nationwide, we are not like a bank or other financial services companies, we are a Building Society - and we are building our society with a sense of community and with a collective belief in the idea that we are all here to help one another.


At
Nationwide, our mission is to build an inclusive culture where everyone can thrive and for our Society to reflect the diversity of the communities we serve.

We want to support and uplift people's wellbeing so they can bring their whole selves to work and flourish in all aspects of their lives.

Working for
Nationwide, you'll have access to a range of benefits, support and resources.


For example:
-
Healthy Mind Champions
  • We have an active group of colleagues, spread right across the Society, who are trained to provide a listening ear and signpost support options.

-
Employee Networks
  • We have nine employee networks, open to all our colleagues. Their aims are to provide peer support, work collaboratively with the business to achieve strategic ambitions, and act as a collective employee voice. Our Minds Matter network focuses specifically on mental health and wellbeing.

-
Online Resources
  • Our internal intranet page is much more than a news site; it's packed full of useful resources to support your wellbeing and is a great place to go for more information on a whole range of wellbeing topics.
Here at
Nationwide, we can offer this and so much more...

**Administrator

  • Power of Attorney Department**
    £11.53 per hour £ 20,984.6 per year

35 Hours Per Week

Monday to Friday
9am to 5pm

No annual leave during first 6 weeks of the training period.

Start date is Monday 4 Sept 2023
Primarily a 6
-month contract with possibility of extension


What you'll do:


  • You'll be servicing all aspects of existing transactions highlighted by customers in VISA, ATM and direct debits. Specific duties may vary depending upon the team you join.
  • You will complete a variety admin tasks, information to be gained and a better understanding of correct documentation
  • Each day you will be required to work on variety of systems where documents will be scanned therefore attention to detail and data accuracy is essential.
  • Provide excellent written and verbal communication skills dealing internally
  • Following a variety of policy and procedure to complete process driven tasks
  • Work within targets and deadlines to manage a heavy workload and time focused tasks.
  • Work collaboratively within a team, providing support within other department where required.

What you'll bring:


You'll be part of our team to deliver an excellent customer service experience which in turn will promote repeat business.


You will handle admin related to any queries that potentially in regard to documents with Power of Attorney making sure all are correctly submitted and issued.


Benefits:

Option to work from home as part of a hybrid working schedule once competent.


Experience:

Administrative: 1 year (preferred)


Employment:
Full time Monday - Friday 9am -5pm (35 hours)


Job Types:
Full-time, Temporary contract

Contract length: 6 months


Salary:
£11.53 per hour


Benefits:


  • Health & wellbeing programme
  • Referral programme

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Swindon, SN3 1TX: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (required)

Experience:


  • Customer service: 1 year (required)
  • Administrative experience: 1 year (required)

Work Location:
Hybrid remote in Swindon, SN3 1TX


Reference ID:
POA Administrator

Expected start date: 04/09/2023
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