Clinical Data Input and Secretarial Administrator - Grimsby, United Kingdom - Woodfield Medical Centre

Description

Woodfield Medical Centre

An exciting opportunity has arisen for a dynamic individual to be part of the administration team within a busy General Practice becoming part of the larger NHS family.

The role will be alongside the clinical team providing those hidden supporting duties that result in high quality patient care.

Responsibilities within this role will require an individual to take care and attention as they input information into patient health records, take minutes of meetings and complete referrals.

The role will require someone who is caring and compassionate as they talk to patients about their health and wellbeing.

For further information, please contact Jo Parker on or see the job description below.

Job title:
Clinical Data Input and Secretarial Administrator

Reports to:
Administration Supervisor & Operational Manager

Hours:
Part time and Full time positions available.


Job Summary
The post holder will work under the supervision of the Administration Supervisor and
Operational Manager.

It is highly recommended that they will be able to work under their own initiative, taking responsibility for delegated tasks and completing them to a high standard.

Within this job role it is expected that you will be able to deal with any tasks delegated from other members of the management team, for example Business Manager,
HR Manager or GPs. They may also provide supervision and training to other members of the team as and when appropriate.

They will work collaboratively with the whole general practice team to meet the needs of the practice, supporting the delivery of policy and procedures.

Key Responsibilities

• Handle patient queries by telephone/face to face pertaining administrative or secretarial duties.
• Support the practice in management of recall schedules for clinical services provided including accurate coding for payments, running of searches, and producing of reports.
• Supporting the GPs and secretaries in completing patient referrals for secondary care through the Electronic Referral Service (ERS) and management of insurance report requests or SARs for solicitors.
• Liaising with other agencies to provide patient information and resolve queries.
• An understanding of QOF, how it affects the practice budgets.
• Supporting the administration team in producing leaflets and handling practice campaigns.
• Producing minutes and agendas for practice meetings or multidisciplinary meetings.
• Fridge monitoring uploading information from the data logger and reporting any problems.
• Monitoring and booking nurse appointments according to waiting lists
• Assist Operational Manager and Administration Supervisor as and when required.
• Any other duties which may arise as working practice changes

Woodfield Medical Centre
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Communication_

• Communicate effectively with a wide range of people including, medical colleagues, managers, patients, and staff from other services.
• Maintain comprehensive written and electronic clinical records and associated work records in accordance with policies and procedures.
• Promote and maintain confidentiality.
• Acknowledge the need to recognise and work with clients from other cultures/creeds and respect their diverse views, promoting and advocating Equality,

Diversity, and Inclusion (EDI)

• Participate in practice team meetings as required.

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Personal Responsibilities_

• It is the duty of all employees of Woodfield Medical Centre to ensure a safe working environment and safe working practices are always maintained.
• Staff should be prepared to work at any location within the PCN to accommodate the needs of the service.

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Team Working_

• Understand own role and scope in the practice and identify how this may develop over time.
• Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.
• Prioritise own workload and ensure effective timemanagement strategies are embedded and support other team members as and when necessary.
• Participate in and support local projects as agreed with the practice management team.

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Utilising Information_

• Use technology and appropriate software packages as an aid to the planning, implementation and monitoring of care, presenting, and communicating information.
• Review and process data using accurate SNOMED codes to ensure easy and accurate information retrieval for monitoring and audit processes.
• Manage information searches using the internet and local library databases.
• Understand the responsibility of self and others regarding the Freedom of

Information Act.

• Collate and analyse any information requested by the management team.

Woodfield Medical Centre
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Learning and Development_

• Assess own learning needs and discuss with line manager training which will progress and support the administrative team to improve working.
• To attend a Medical Terminology workshop to help with coding of clinical