Care Coordinator - Mitcham, United Kingdom - Cricket Green Medical Practice
1 month ago
Description
Care Coordinator/GP Receptionist
Job summary
You will need good level of IT and general office skills preferably with previous experience in primary care environment to broaden your job description.
Main duties of the job
Duties include, but are not limited to:
Reception
Welcoming patients.
Manage patient inquiries.
Able to work calmly under pressure
A good communicator both oral and written
Using EMIS(training will be provided)
Coping with requests which are made for appointments, visits, collection of prescriptions, letters or message left or to be left
Process appointment requests for current and future appointments either by telephone or face to face.
Enter request for home visits, ensuring careful recording of all relevant details
About us
Cricket Green Medical Practice is a large friendly practice in Mitcham.
Our purpose is to deliver the best possible care for all the people that visit our practice either as patients, the public or a staff.
Full training will be given so previous experience in a GP surgery is not essential.
Our team of receptionists are multi-skilled and are trained to cover each others roles for variety
Job description
Job responsibilities
You will need good level of IT and general office skills preferably with previous experience in primary care environment to broaden your job description.
Person Specification
Qualifications
Essential
- GCSE or equivalent in English & Maths
- Experience in a customer facing role
- Good IT skills
Desirable
- Previous GP setting experience
Disclosure and Barring Service Check
Essential
Disclosure and Barring Service Check
Employer name
Cricket Green Medical Practice
Contract
Permanent
Working pattern
Full-time, Part Time Flexible working, Evening and Morning,
Support links
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- Help and guidance
Job Types:
Full-time, Part-time
Part-time hours: 29 per week
Salary:
£11.95-£12.12 per hour
Benefits:
- Onsite parking
Flexible Language Requirement:
- English not required
Schedule:
- No weekends
Ability to commute/relocate:
- Mitcham: reliably commute or plan to relocate before starting work (required)
Experience:
- providing care: 1 year (preferred)
Work Location:
In person
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