Project Planner - Telford, United Kingdom - HM Revenue and Customs

HM Revenue and Customs

Verified Company

Telford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £41,782 - £44,932
Job grade:

Senior Executive Officer
Contract type:
Permanent
Business area:
HMRC
CDIO
Enterprise Platform Services
Service Central & Technical Services
Type of role:
Project Delivery
Working pattern:
Flexible working, Fulltime, Job share, Parttime
Number of jobs available:
1Contents

Location

About the job

Benefits:

Things you need to know

Location

Benton Park View, Newcastle-UponTyne NE98 1ZZ & Plaza 2, Telford TF3 4NTAbout the job

Job summary:

At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

The Team

The Project Planner role sits within Chief Digital & Information Group (CDIO), whose vision is to run a secure, flexible and modern IT estate that enables innovation to meet changing policy needs and evolving customer and colleague expectations.

As part of HMRC's Chief Digital & Information Group, Service Central & Technical Services (SC&TS) are accountable for the digital strategy and end-to-end IT services to enable us to create brilliant IT systems and services for the future, as well as ensuring our Customer Experience is both consistent and excellent.

We work closely with the other platform groups and their partners to bring IT Systems and Services together and use the ServiceNow Platform capability to drive operational efficiencies, reduce costs and improve customer and colleague experience.

This is an exciting time to join us, as we move on to deliver future phases and further exploit Service Now capability to enable transformation of our organisation and support HMRC's strategic goals.

Job description:

As a Project Planner you will work with stakeholders to ensure all aspects of the ServiceNow Roadmap are defined and delivered onto the platform.

You will support the Senior Project Planner to provide clarity on key milestones to define what, when and how activities will be organised to ensure planned outcomes can be achieved, with the resources available.

You will support all aspects of delivery group and platform planning, which will include the development, updating and monitoring of plans and schedules.

You will be responsible for identifying tasks, activities and interdependencies between multiple projects within the delivery group as well as outputs for project and work with the team to track and monitor progress against the plan throughout the life of the project.

You will work across Service Central teams to help shape and embed 'run' controls to ensure concurrent changes can be delivered in a technical platform and define roles required to enable agile delivery in an appropriately controlled environment.

The Project Planner will provide support to the Service Central Advisory Board, Demand v Capacity and Prioritisation boards.

Person specification:

We are looking for a highly organised and proactive individual with the ability to support the creation and maintenance of dynamic and detailed delivery plans.

You will have experience in Project and Programme planning and have excellent stakeholder management skills. Experience of working in a fast-paced and time-sensitive environment with the ability to prioritise and deliver the required outputs

Essential Criteria**- Experience of maintaining detailed delivery plans and dependency management in a complex delivery group

Experience of implementing and maintaining standards, tools, processes, and systems for successful programme delivery, adopting the most appropriate methodology to ensure successful delivery, including Agile practices
Excellent interpersonal and communication skills with a proven record of establishing, building, and maintaining collaborative and productive relationships with stakeholders and across functional and organisational boundaries.
Experience of supporting and insightful reporting and briefing techniques
Forward looking, proactive and able to effectively support critical path activities and remove blockers

Desirable Criteria

PRINCE 2 Practitioner
Agile Project Management Practitioner
APM Project Management Qualification
Excellent Microsoft Office tool experience
Working knowledge of ServiceNow Platform

Benefits:

Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an average employer contribution of 27%

Team members that are moving offices as a result of the Locations Programme will be entitled to a Moves Adjustment Payment for three years where they incur additional costs.

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