Customer Care Executive - Northwich, United Kingdom - GAOBE LIMITED

GAOBE LIMITED

Verified Company

Northwich, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the Company:

We believe that the beauty of fashion should be accessible to everyone, not just the privileged few. We noticed that fashion companies had to choose between offering choice or reducing inventory pressure and waste.

So, we set out to change that by leading the development of alternative processes and technologies to bring fashion into the future.

Our customers are at the core of our business model, driving our growth. Our digital-first model meets customers where they are: online.

We have become one of the most popular shopping companies and continue to engage customers by providing multiple content streams directly within the WIRIT platform and delivering the best online shopping experience.

The difference you will make as a Customer Care Operative:

You will manage and continually improve the Customer Services experience for customers to ensure the organisation remains a leader in Customer Services at the premium end of the clothing industry.

You will also deliver a first-class service to our customers and address their maintenance needs and concerns though quality workmanship, professional attitude and within agreed timescales.

About you

We are looking for someone with:

Ability to communicate clearly and effectively with customers and colleagues throughout the business.
Organisation and time management skills.
Ability to work as part of a team.

Why Wirit?

WIRIT is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all.

We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world.

From our global offices, we reach customers in more than 150 countries.

Working with us, you'll enjoy:

Competitive pay & generous pension
28 days holidays plus bank holidays
Flexible working options available
Investment in your learning, personal development and technology
A wide range of benefits

Benefits:

An annual salary of £35,000.00 per year
Annual 10% performance related bonus.
2 Week's training Fully Paid.
Company pension scheme.
Private dental insurance
Private medical insurance
Work from home (Remotely)

Diversity and Inclusion at Wirit:
We are inclusive. At WIRIT, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

We're keen to meet enthusiastic, ambitious, and hardworking customer service and sales advisors who will help us to meet and exceed our performance targets.

Job Types:
Full-time, Permanent

Pay:
£35,000.00 per year

Benefits: