Presentations Associate - Leeds, United Kingdom - Williams Lea
Description
Presentations AssociateSalary:
£24,500 plus 10% Shift allowance (£26,950 total)
Location:
Darwin House, Leeds
Contract:
Full time, Permanent
Shifts: 37.5 Hours per week, Monday-Friday, 15:00 - 23:00 with 30 min break
Work Model:
initial 6 months onsite, progressing to 2 days from home
Interview Process:
On-site testing - PowerPoint and Excel > Interview with Team Leader > Interview with Account Manager
Role Overview
Document Production Team
You will work as part of a team liaising closely with clients, producing presentation materials using PowerPoint, Word and Excel.
Also taking responsibility for the management of the document, within time and quality parameters, handling customer queries relating to these documents in a professional, consultative and helpful manner at all times, being responsible for workflow, liaising with Clients using clear communication, and upholding WL reputation.
Finally, liaising directly with the Workflow Coordinator on a regular basis to give updates on workflow, deadlines and issues so that the Client's requirements can be effectively managed, while developing effective working relationships with clients and colleagues to promote a strong working team.
Person Specification - Training to be provided- Good Knowledge of PowerPoint, Word and Excel (Office 2016)
- Some knowledge of chart creation and solving issues in Excel
- Ability to work in PowerPoint master slides, working with themes and experience of creating PPT templates
- Thinking of creative ways to display clients' information on slides in engaging ways
- Possess great attention to detail and a critical eye for accuracy, with a 'right first time' attitude
- Excellent customer service skills, and standard of delivery, confident in liaising with clients, deploying good verbal and written communication skills
- Able to work under pressure and to tight deadlines, showing delivery focus, as wells as adaptability and flexible approach
- Accurately creating and amending presentations/documents in a timely manner and to corporate standards
- Ensuring all work is quality checked/proofed to the highest standards and delivered right at the first time
- Estimating production time before each job, and liaising with Workflow Coordinators to ensure deadline adherence
- Communicating effectively with Workflow Manager/Team Leader, Client and team, as appropriate, to help effectively manage operational needs and manage client expectations
- Deploying excellent communication skills by producing clear, comprehensive, and effective handovers for any incoming staff
- Taking a proactive approach to attendance and time management
- Ensuring adherence to all departmental, company and client policies and procedures
- Maintaining compliance on all relevant H&S and FCA regulated material
- Reporting operational / IT problems, as appropriate
- Ensuring a professional attitude and appearance (use of corporate dress code) at all times
We believe in supporting our employees in both their professional and personal lives.
As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday plus bank holidays
- Salary sacrifice schemes, retail vouchers including our TechScheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycletowork scheme
- Gym memberships
- Referral Scheme
EQUALITY & DIVERSITY
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