Client Relationship Manager - Blackburn, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Blackburn, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

Client Relationship Manager Blackburn BB1 £35k+

One of Blackburn's most reputable companies are looking to recruit an experienced Client Relationship Manager to join a very experienced and award winning team.

More about the role:

To develop and deliver business growth plans within a portfolio of clients. Managing internal and external relationships to deliver excellent client satisfaction.

Day to day duties:

Analyse statistics and compile accurate monthly reporting.
Utilise in house systems to monitor client activity and operational processes.
Maximize client operational performance
Carry out monthly and quarterly performance review meetings.
Attend industry events.
Build and maintain longlasting relationships with internal stakeholders and external key clients.

This role will require you to have previous experience of key account management, senior customer services or client relationship management

The role is full time and permanent, working in the client services team and reporting directly to the head of Client Services

The salary is £35k+ performance bonus (to be discussed at the interview)

Benefits:
free parking, access to the company Academy (training and development)

Holidays start at 28 days bank holidays) increasing with each year's service up to bank holidays

Working Hours