Head of International Recruitment - Derby, United Kingdom - University of Derby

Tom O´Connor

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Tom O´Connor

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Description

Job details:

Department

Marketing and Communications

Responsible to

Associate Director - Stakeholder Relationships

Location

Kedleston Road, Derby Campus

Salary

£46,147 to £57,684 per annum (for exceptional performers, there is scope for further progression up to £66,337 per annum)

Closing date

Tuesday 5 September 2023

Contract type

Permanent

Post type

Full-time

Reference

0277-23


About the role:


An exciting opportunity has arisen for a motivated, experienced and dedicated individual to join the University of Derby's Marketing and Communications department as Head of International Recruitment.


You will have lead responsibility for the planning and delivery of international and European student recruitment for the University, as well as significantly contributing to the development of a long-term recruitment strategy.

The role will monitor risk and opportunity, implementing market plans accordingly.

The role has direct responsibility for the student recruitment team who function as 'account managers' for various regions across the world, and the Agents Contracts and Commissions coordinator.

You will also lead on the management of agent relations, including developing and implementing a robust process for managing agent contracts and commissions.


As part of this role you will deputise, as required, for your line manager, the Associate Director - Stakeholder Relationships, and will require an excellent working knowledge of international recruitment policy, marketing, admissions, visas, mobility and student welfare.


Principal accountabilities:


  • Provide leadership for, and coordination of, the development of a range of innovative mechanisms to meet international recruitment targets and develop networks in target countries which successfully advance the University's internationalisation strategy. This strategy will take into consideration forthcoming changes to the international recruitment marketplace, define target territories, and will include the means of monitoring and responding to ongoing changes. The strategy will deliver undergraduate (UG), postgraduate taught (PGT) and postgraduate research (PGR) students (in collaboration with the Research and Innovation Office) according to the targets set by the institution.
  • Manage the delivery of all aspects of International Student recruitment, using market insights and intelligence to make and inform strategic decisions around longterm portfolio development. Advise on the most promising markets and distribute staff and financial resource accordingly.
  • Ensure that the budget for recruitment activity is managed effectively and be able to demonstrate return on investment.
  • Lead, direct and monitor the performance of recruitment team staff, ensuring operational effectiveness on a daytoday basis and ensuring personal development and performance is maximised through annual appraisals (Objective Setting & Review) and the identification of relevant training.
  • Build relationships and proactively engage with external organisations, educational institutions and customers ensuring service levels are enhanced through surveys and feedback.
  • Ensuring that the department actively engages with external organisations (UKTI, British Council), educational institutions (Schools, further education (FE) Colleges, Universities) and customers (applicants, parents, prospective students) ensuring service levels are enhanced through surveys and feedback.
  • Strategic management and review of the network of approved University international representatives including Agents, in particular in regions of assigned responsibility. Ensure contracts and agreements meet legislative requirements and best practice within the higher education (HE) sector.
  • Lead on the onboarding and management of progression partnerships overseas institutions as a recruitment pipeline, overseeing legal agreements and monitoring return on investment.
  • With support from the Marketing department lead the development, maintenance and evolution of a marketing strategy to support recruitment and conversion targets.
  • Proactively analyse market data and risks, produce trend and performance reports, all of which will be used to inform and advise staff at all levels on international opportunities for the University and feed into development plans.
  • Work closely with the Admissions team to ensure that international admissions criteria are competitive in the market while maintaining quality, and that admissions decisions are made in a timely and efficient manner to enable effective conversion.
  • Proactively contribute to the management team, representing the department internally and externally and at a senior capacity on relevant groups relating to recruitment, marketing, admissions and internationalisation.
  • Contribute to the development and implementation of key projects that progress the University's Internationalisation Strategy.
  • Deputise for the Associate Director (Inte

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