Barista - Oxford, United Kingdom - Blue Arrow Ltd
Description
Skills focus_- If you have a good coffee and related product knowledge as well as an understanding of operating a grinder, espresso machine and milk frother then we want to hear from you. We're on the lookout for a Barista who wants to put their excellent coffeemaking and customer service skills to good use._
- Customer focus_
- If you can make anyone feel welcome, enjoy getting to know your regular customers and work hard to ensure their coffee is perfect, then we want to hear from you. At _Blue Arrow_ we are always looking for friendly, patient and efficient Barista's to join our team._
- A business with a future_
- There are lots of opportunities for talented Barista's to grow with us at _Blue Arrow_, and we're looking for people to be part of our clients friendly team._
- General skills_
- In this role you will have:
- A good appreciation for coffee and specialty drinks, and understand the fundamentals of bean grinding and frothing
- Great customer service skills and knowledge
- Great communication and interpersonal skills
- Good level of literacy and numeracy
- An ability to work unsupervised and deliver quality work
- Good listening skills
- Knowledge of basic safety at work and hygiene procedures
- You will be or have:_
- A happy, friendly personality
- A positive and approachable manner
- Team player qualities
- High level of attention to detail
- Action oriented and a cando attitude
- Passionate about product quality
- Enthusiasm to develop your skills and knowledge and share this with others in your team and customers
- Adaptable to change and willing to embrace new ideas and processes
- Main Duties/Responsibilities_
- Your typical day will include these duties:_
- Prepare and serve hot and cold drinks such as coffee, tea and speciality beverages
- Maintain coffee grinding and brewing with equipment, accessories, and supplies
- Clean and sanitise work areas, utensils, equipment, surface and seating areas throughout the day and when closing
- Serve customers and take orders
- Describe menu items and suggest products to customers
- Receive and process customer payments
- Order, receive and distribute stock supplies
- Food preparation and service, also general management of the area
- Speak and interact with both new and regular customers
- Follow health and safety guidelines
- Adhere to recipes and presentations for food and beverage items
- Contribute to a positive team environment
- Promote coffee consumption by educating customers
_Qualifications/Licences/Certifications/Experience_
- Secondary/high school diploma, or equivalent, preferred
- Familiarity with electronic pointofsales (EPOS) software
- Food Hygiene level 1 certificate
- Experience making and serving coffee
- Some previous experience in a retail or hospitality role such as Waiter/Waitressing, front of house, coffee shop or café experience is a bonus
- Experienced and comfortable with working busy shifts
- So, if you've got what it takes to brighten up our customers' while serving them great coffee, then we want to hear from you today._
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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