Customer Service Administrator - Milton Keynes, United Kingdom - Reed Business Support
Description
An established company just outside Milton Keynes are seeking a temporary Customer Service Administrator for an initial 3 months contract.
Varied role. Full training will be given.However for the right person this could be a long term contract.
Salary is £27K annually - Hours of Work Mon -Fri, 35 hours per week.
You must have your own transport
Job responsibilities
To meet and greet customers
Telephone enquires/orders and messages
Check that the customer is in the area for delivery when order raised
Raise quotes using price lists calculating charts and brochures as a guide, for paving, turf and aggregates etc.
Chase payment of invoices not paid (in box)
Write up cash book with credit card receipts daily and reconcile with end of day report
File invoices matching yellow/pink copies (with cash book reference)
Sorting out customer queries for collection/refund
Computer website knowledge/you tube and facebook
Progressing to assist in credit control and cash allocation
Experience required
**Excellent communication skills-(Enjoys dealing with customers over the telephone and in person - have a good sense of humour),IT literate, a quick learner, invoice experience(desirable), be resilient.
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