Retail Assistant, Online Shop - London, United Kingdom - Royal Opera House

Royal Opera House

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Fixed-Term (3 month seasonal contract)

Start Date: 2nd October th January 2024

£24,942 per annum (pro rata)

Full time; 40 hours per week

Based in Covent Garden, London

The Royal Opera House continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms.

Based at our iconic heritage site in Covent Garden, the ROH Shop is open to our visitors and customers daily from midday.

In addition, many of our customers are shopping online, and we continue to see a growing interest in the Online Shop.

We are now looking for a Retail Assistant, Online Shop to support the Retail team across the busy Winter season.

In this role you will work alongside the team in our Retail offices, completing the whole process for picking, packing and dispatch of orders (which is particularly busy over the Christmas period), paying attention to accuracy of the order fulfilment, and delivering an excellent service for our on-line and phone shoppers.

Some experience of fulfilment for online sales
Ability to make an effective contribution as part of a small team for order fulfilment for online or phone customers
Numeracy and accuracy in order monitoring, order processing and stock taking
Confident, helpful manner and consistent high level of customer care and service
Ability to manage own time effectively and use initiative in an exceptionally busy customer facing role

Interviews will be held on the
13th and 14th September in person at the ROH.

Applicants must have work authorisation for the UK.