Business Support Assistant - Derby, United Kingdom - Recroot Ltd

Recroot Ltd
Recroot Ltd
Verified Company
Derby, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Recroot are looking for a Business Support Assistant to join our client based with Derby City Council.

This role is starting immediately, working Mon to Fri between 9am to 5:30pm in an ongoing contract.


  • Accurately process invoices and resolve customer queries in accordance with any agreed targets and divisional and statutory timescales and standards.
  • Participate in any quality checking and monitoring in accordance with divisional and team standards.
  • Maintain a wide variety of electronic and paper systems ensuring data is entered in a timely and accurate manner whilst adhering to the Council's Data Protection and Information Governance Polices.
  • Deal with incoming calls, post, electronic mail and visitors to ensure that their requests are dealt with appropriately adhering at all times to the Council's customer care policy.
  • Carry out a range of administrative tasks as detailed in the current Business Support Menu within divisional and statutory timescales and standards to produce the required outcomes as requested.
  • To produce high quality work following corporate, departmental and procedural guidelines.
  • Provide all customers with a good customer service to ensure positive representation of the service.
  • Undertake training and additional duties in accordance with the general level of responsibility of the post, as required, as additional administrative processes are added to the Business Support functions.
  • Take part in the Council's corporate development initiatives including E-Learning, mandatory training and the Great Performance Conversations process.
  • Ensure all work complies with financial regulations.
  • Comply with confidentiality and data protection requirements at all times.
  • Adhere to all relevant statutory legislation and corporate policies and procedures including those related to Health and Safety, Equalities, and Environmental.

Job Types:
Full-time, Temporary contract, Fixed term contract


Salary:
£10.42 per hour


Schedule:

  • Monday to Friday

Work Location:
In person

Reference ID: 987318

Expected start date: 24/07/2023
More jobs from Recroot Ltd
See all jobs of Recroot Ltd