Administrator - Service Department - Bridgend, United Kingdom - MARKES International

MARKES International
MARKES International
Verified Company
Bridgend, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
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The role is a 12-month fixed-term contract covering maternity leave, with prospects for further employment following this._
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The role involves, but is not limited to, the following responsibilities:_

  • Providing service estimates and quotes to end users and distributors.
  • Using our stocking and CRM system to raise and monitor all service orders and despatching them when complete.
  • Managing provision of service contracts.
  • Keeping warranty / returns / gratuity logs up to date with service input.
  • Providing travel / subsistence quotations for outsourced installations and service work, plus associated order entry.
  • Managing the service visit paperwork and record service / installation reports in CRM database.
  • Assist in the managing of the service warehouse stock and minimum stock levels with periodic inventories and liaise with the factory for replenishments.
  • Have GCSE or equivalent in Maths, English and IT.
  • Have excellent organisational skills.
  • Have excellent written and verbal communication skills.
  • Be flexible, able to adjust to changing priorities and tight deadlines and thrive in a busy and challenging environment.
  • Experience in SAP, Salesforce or Quotewerks is desirable, but not essential.
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Skills & Competencies required for this role include:_
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Communication _
  • Clearly express information & ideas, asks relevant questions as appropriate, uses several methods of communication appropriately.

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Planning & Organising_
  • Develops simple but realistic plans to meet objectives, effectively prioritising activities & communicating plans as appropriate.

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Team Working _
  • Contributes well to the team and listens effectively to others, enhancing the performance of the team by establishing good working relationships with others.

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Initiative _
  • Willingly takes on responsibility for actions without being asked, anticipating requirements & behaving proactively to meet these.

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Problem Solving _
  • Develops effective longterm solutions, considering potential implications and monitors the effectiveness of solutions. Seeks advice when required, willingly making decisions within the scope of own authority.

Job Type:
Fixed term contract

Contract length: 12 months


Salary:
£22,000.00 per year


Benefits:


  • Canteen
  • Company pension
  • Cycle to work scheme
  • Health & wellbeing programme
  • Onsite parking
  • Sick pay
  • Work from home

Schedule:

  • Monday to Friday with the opportunity for 1 flexitime day off per month.

Supplemental pay types:

  • Yearly bonus

Education:


  • GCSE or equivalent (required)

Work Location:
In person


Job Type:
Fixed term contract

Contract length: 12 months


Salary:
£22,000.00 per year


Benefits:


  • Canteen
  • Company events
  • Company pension
  • Flexitime
  • Free flu jabs
  • Free parking
  • Onsite parking
  • Work from home

Schedule:

  • Flexitime
  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Education:


  • GCSE or equivalent (preferred)

Work Location:
In person
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