Vehicle Damage Assessor Apprentice - Hoddesdon, United Kingdom - Fix Auto UK Apprentices

Description

We are recruiting an Apprentice Vehicle Damage Assessor (VDA)

This VDA Apprenticeship offers a great opportunity to work in a modern Bodyshop-type environment, working with a broad range of vehicles, communicating with numerous stakeholders, and understanding all repair processes to develop an expertise in assessing.

A Vehicle Damage Assessor role is to methodically and accurately inspect and assess all elements of a motor vehicle that has sustained damage and requires repair and produce an accurate estimate to carry out the repair which is subsequently agreed by key stakeholders.

A VDA interacts with customers, the Bodyshop manager, vehicle repair technicians, office/administrative staff and insurance companies.

The assessor must be able to assess the vehicle but also liaise with the customer, insurance company and vehicle technicians to discuss the assessment, damage to the vehicle and how it will be repaired.

A VDA:

• Identify and record damage on a vehicle and determine (using prescribed information from Manufacturers) which parts of the vehicle should be repaired or replaced.
• A VDA will have an understanding of the manual process of assessing and costing repair of a vehicle, whilst also being able to use the relevant electronic estimating software.
• A VDA will have excellent communication skills, be able to negotiate and have a methodical approach to work.
• From day one embraces the need to put complete customer satisfaction, as well as commercial awareness, at the centre of everything they do.
• Ensure all health and safety, environmental and recycling policies, plus all internal policies and procedures are adhered to, focusing on customer needs and building upon the professional reputation of the retail facility, reporting any concerns to the Bodyshop Manager or to the Health and Safety Officer.
• Undertake all other tasks and activities as requested by the Bodyshop Manager.
• Has effective communication throughout the repair process, both with clients and with other members of the team.
• Displays a good attitude, a positive approach to learning & development and a high level of ambition.

Qualifications:

• GCSE or equivalent English 4 (Equivalent to a C) (Desired)
• GCSE or equivalent Maths 4 (Equivalent to a C) (Desired)

Desired skills:
Communication skills, IT skills, Team working, Attention to detail, Proactive, Initiative, Manual Skills, Driving License (advantageous)


Training:
To be confirmed. Training will be provided by a government approved provider. Training delivery will be delivered using block release, day release or assessor site visits.

• Block release delivery, learner spends circa five weeks at site and then every sixth week on a residential course at training provider premises.
• Day release delivery, learner spends one day per week at training provider premises.
• Assessor visit delivery, learner carries out majority of learning at place of work, supported by online tuition, assessor visits to site and occasional days at training provider premises

Future progression
To become a fully qualified VDA and secure a full-time role as permanent member of the team


Things to consider
You will need to arrange daily transport to and from the site.


Job Types:
Full-time, Apprenticeship


Salary:
From £256.00 per week


Schedule:

• Monday to Friday

Work Location:
In person