Recall & Data Quality Administrator - Macclesfield, United Kingdom - Middlewood Partnership

Middlewood Partnership

Verified Company

Macclesfield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Recall & Data Quality Administrator

As a Recall and Data Quality Administrator you will need to be an effective and efficient communicator to be able to undertake and prioritise a variety of administrative duties.

Key Responsibilities
The main responsibilities of the post-holder will be to:

Support the Recall of patients with chronic diseases
Ensure the efficient running of the practice computer system, carrying out searches, audits and recalls as required by the doctors, nurses and team lead.
Support maximal achievement of QOF, Prescribing and IIF DES targets
Set up and run clinical reports and searches
Ensure accurate report output
Interrogate data for audit and data quality purposes
Proactively identify the need for new clinical recall schedules
Work closely with our prescribing team to support medication reviews
Liaise with necessary teams to add clinics and ensure patients identified and recalled in a timely manner
Liaise with clinical teams regarding appropriate list searches and queries, generate lists and update within EMIS
Check accurate coding of patient notes and amend under the direction of the lead clinicians
Process personal and telephone requests re data queries
Keep computer systems up to date
Maintain an up to date awareness of current policies
Undertake additional duties where appropriate as requested by Line Manager
Undertake ongoing personal development through participation in appraisal and supervision.

Information (records, systems)

Understand the practice computer systems and use it according to agreed protocols and practice
Be fully involved in internal system changes

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the postholder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures

This will include:

Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way, free from hazards
Actively reporting health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder's role
Undertaking periodic infection control training (minimum annually)
Reporting potential risks identified
Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner that is welcoming to and of the individual, is nonjudgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will: