Service Administrator - St Albans, United Kingdom - Eclipse Recruitment (Hemel) Ltd

Eclipse Recruitment (Hemel) Ltd

Verified Company

St Albans, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A Service Administrator is required for an employer based in St Albans.

Excellent benefits include regular salary reviews, overtime bonus, 25 days annual leave plus Bank Holidays, Death in Service x 3 of your salary, Pension and free parking on site.

A starting salary of up to 28k is on offer for the Service Administrator with up to 3.6k on top in overtime bonus.

Hours of work:
Monday to Friday, 8.30am-5pm office based.

You will also be required to work a maximum of work 1 in 4 weekends on call (more like once every two months).

The Saturday and Sunday shift is home based. A bonus of £300 is paid for the weekend work.

The employer has a well respected name within their industry, working with some of the worlds biggest brands, and pride themselves on creating a wonderful experience for their customers.

The Service Administrator is responsible for 9 engineers diaries, scheduling, planning, activating and closing service calls.

Day to day responsibilities include:

Dealing with both reactive call outs and planned maintenance jobs.
Coordinating a nationwide team of engineers in response to customer requests for assistance.
Managing quotations, annual service agreements and invoicing.
Ensuring all engineers have work for the following day to maintain productivity.
Developing excellent working relationships with colleagues / engineers / external customers / clients.
Monitoring stock levels and purchasing spare parts to meet demand.

Skills required of the Service Administrator: