Tenant Liaison Officer - Manchester, United Kingdom - Fawkes and Reece
Description
Job:
Tenant Liaison Officer
Salary:
up to £ van and fuel card/car allowance, 26 days holiday + 8 banks, healthcare, pension etc.
Location:
Manchester
Job Type:
Permanent
We are working on behalf of a National Social Housing Contractor, who have an excellent reputation and strong pipeline of work.
The company have a 5 year contract for Kitchen & Bathroom replacements in Manchester, and are looking for a Tenant Liaison Officer to work alongside their existing team.
As a Tenant Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes.
Duties include:
- Pre entry visits and company inductions
- Collect tenancy agreement/approval forms
- Visiting tenants in their homes and to advise them on when and what work is being carried out
- Act as the main point of contact and deal with any problems/queries that tenant may have
- Contacting neighbourhood housing associations and establishing working relations with them
- Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates
- Attending and chairing tenant forum meetings to advise tenants of works being carried out
- Monitor customer complaints and resolve any potential issues
- Monitor customer satisfaction
More jobs from Fawkes and Reece
-
Site Supervisor
Manchester, United Kingdom - 1 week ago
-
Site Manager
Shaftesbury, Dorset, United Kingdom - 1 week ago
-
Construction Health
Wigan, United Kingdom - 3 days ago
-
Assistant Construction Manager
Hastings, East Sussex, United Kingdom - 1 week ago
-
Project Consultant
City of London, Greater London, United Kingdom - 2 weeks ago
-
Document Controller
South Ockendon, United Kingdom - 1 week ago