International Customer Logistics Planner - Well, United Kingdom - Nichols PLC

Nichols PLC

Verified Company

Well, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

International Customer Logistics Planner:

Discipline:

Operations

Supply Chain
Job type:

Permanent

Job ref:

Published:
- about 5 hours agoThere is no other business quite like ours, we think this is a special place to work, even if we do say so ourselves That means an opportunity like this is not to be missed.

We have been making life taste better since 1908.

As well as our refreshingly different Vimto taste, our varied brand portfolio spans the still, carbonated, post-mix, coffee and frozen drinks categories - so you will find us in your local supermarket, pub and leisure outlet.

We also work with the UK's leading food manufacturers to provide a truly unique range of products everyone loves.

Our international division is a key strategic growth pillar of our business, which goes from strength to strength with consistent double digit growth.

Vimto is enjoyed by families worldwide - across 73 countries - through a combination of export and local production.

First exported to India in the 1920s, the high levels of brand awareness and consumption, particularly in the Middle East and Africa, are a clear indication of its popularity.

Worldwide, we produce carbonated, cordial, still and frozen products, sold in a range of flavours.

Vimto is available in two branded formats, our red brand, which is our traditional format, and our purple brand, which is more closely aligned to the UK proposition.

While the look, feel and recipe is adapted slightly to meet local consumer needs, the unique Vimto taste remains unchanged and enjoyed across the world.

Our international success is testament to our iconic and distinctive brand, and our strong strategic partnerships with our customers, some of which we are proud to have worked with for nearly 100 years.

Continuing to expand our international presence remains a key strategic priority and will be achieved through a combination of entering new territories and accelerating growth in existing markets.

We continue to be committed to keeping both our customers and consumers happy, through the ambitious plans for our brand internationally.

We are looking for
an International Customer Logistics Planner, a role in which you will draw on your experience of achieving Customer Service excellence, your exceptional communication skills and your International shipping knowledge to ensure successful delivery of all orders within the International route to market.

We have an agile approach to working.

While you'll have a desk in our Newton Le Willows office, if you prefer to work from home some of the time, you can.

You'll work in the office c.

2 days a week (there may be times when it might be more than 2 days a week, occasionally it may be less).

We also have 'core hours' to allow you to balance home and work life.

As well as building strong relationships with internal and external teams, you will be able to problem solve, adapt, and think quickly, and thrive in a busy, fast-moving environment.

Planning and organisational skills are key, along with the ability to work with copackers, ingredient suppliers and freight forwarders to ensure we deliver on time.

KEY RESPONSIBILITIES:

Responsible for the customer order book and ensuring customer orders are processed right first time.
Coordination of the relevant documentation for Road, Sea & Air shipments.
Arrangement of the shipping of orders within UK and Internationally.
Collaboration with our freight forwarder / 3PLs to deliver service excellence within cost, balancing service versus cost to serve.
Communicating across the supply chain and within the business if a risk is identified in servicing our customers, and finding options to resolve issues.
Freight Forwarder / 3PL invoices sign off, ensuring invoices are accurate and approved around within the agreed time window.
Reporting and analysing of KPIS including OTIF, taking actions to drive out nonconformance and improve our service performance.
Facilitating the freight forwarders / 3PL operational calls and communicating status to key stakeholders.
Providing excellent working relationships across the different Operations functions and Commercial teams.
Creating documented instructions and process maps for all relevant departmental processes & procedures.
Supporting the requirements of month end financial processes and controls in order management.

WHAT YOU'LL BRING:

Experience of export shipping on an international basis, including customer service, generating export documentation and freight forwarding
Experience of Supply Chain in a fast moving environment
Excellent written and verbal communication skills.
Capability to multitask in a fastpaced environment.
Ability to build strong relationships with internal and external customers.
Ability to clearly detail assumptions, risks, and opportunities.
Naturally able to clearly communicate and influence.
Team player mentality.

**ABOUT YOU, YOU'RE*