Operations Associate - Manchester M JD
Only for registered members Manchester M JD, United Kingdom
2 weeks ago
Job summary
We are looking for an Operations Associate to join our Manchester team. The ideal candidate will have experience in customer service or operations and be able to work collaboratively with central teams using technology and digital tools. Key responsibilities include top-of-funnel qualification of inbound leads, end-of-funnel account management, proactive communication with customers, delivery coordination, in-person troubleshooting and operational efficiency.Skills
- 2-3 years of experience in customer service or operations roles.
- Familiarity with SaaS/digital products and CRM systems.
- Strong problem-solving skills.
Job description
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