Freight Supervisor - Portsmouth, United Kingdom - TeamJobs

TeamJobs

Verified Company

Portsmouth, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

TeamJobs is looking for a Freight Supervisor to join our busy client in the Southsea area
As a Freight Forwarding Supervisor, you will be responsible for leading the forwarding team to drive revenue.

You will also be responsible for supervising the daily operations of the warehouse and associated activities to ensure that personnel and equipment are employed efficiently, and activities are performed safely, accurately, and in accordance with customer, company, and legislative requirements.

Main Responsibilities

Lead the forwarding team to drive revenue and profit growth across air, ocean, and road products (domestic, Channel islands & International) including quotations
Work with the Brokerage team to manage & grow the customs products with existing and new customer base
Identify opportunities to grow cargo insurance sales
Ensure that the forwarding team performs at the highest level to deliver excellent service to customers internal and external ensuring that service level agreements are met
Drive the forwarding team to deliver excellent customer service
Take ownership of individual shipments from collection through to delivery (& billing), providing handson support for daily operational activities
Working with Industrial Engineering, identify opportunities to improve operational systems, processes, and policies and effectively implement improvements
Manage and increase the effectiveness and efficiency of internal and external service providers
Drive initiatives in the forwarding team that contribute to longterm operational excellence.
Develop systemic KPIs to drive improvements across the forwarding business
Train, lead, and manage the forwarding team
Constant focus on reprocurement and cost improvement (outbound freight working with thirdparty services such as airlines, ocean carriers, consolidators, other transport providers, and packing services).
Freight account management, with the development of relationships with clients, sales, and operational personnel.
Develop and support key product initiatives.
Assist in the preparation of the forwarding budget in coordination with General Manager.
Support in providing an excellent and safe working environment.

In addition, the post holder will be expected to:

Undertake reasonable requests from managers in line with the range and scope of the post.
Lead & support the operational team in the development of other colleagues
Identify & highlight to management & the Industrial Engineering team any potential improvement opportunities
Support other sites when required.

About you

The role requires someone driven, independent, passionate, organized, and tenacious.
Confident and adaptable
Excellent organizational skills
Excellent written and verbal communication skills
Strong computer skills including Microsoft Office
Proven experience in meeting deadlines and KPIs
Good listening and observation skills
Resourceful & efficient in completing assigned tasks
Excellent time management skills
Be able to manage conflict & dilute employee issues quickly
Promote a culture of honesty
Have a methodical & diligent approach

What are we looking for:

2+ years in a management or supervisory role
10 years' experience in a freight forwarding environment (across air, sea, road & customs)
Excellent IT skills (MS Office)
Ability to work under pressure & work to tight deadlines
Ability to work in a fastpaced, dynamic, metricdriven environment
Proven customer service skills