Customer Solutions Advisor - Kilmarnock, United Kingdom - Change Recruitment

Change Recruitment
Change Recruitment
Verified Company
Kilmarnock, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Title - Customer Solutions Advisor

Contract - Permanent

Salary - £19,000 plus Bonus

Location - Kilmarnock

Shift - Monday - Thurs 8am-8pm, Fri 9am-5pm, Saturday 8am-2pm (rotational pattern)

Key Duties Include:

  • Using Multiple In-House systems
  • Taking incoming calls with queries from customers
  • Liaising with other departments within the business
  • Processing Sensitive Client and Customer information
  • Responsible for carrying out work to ensure that the clients records are accurate
  • Identify the key information for each account and record this accurately

What you will need to have:

  • Customer Service experience is essential
  • Excellent range of PC skills
  • Exceptional written and verbal communication skills
  • Ability to work at part of a team as well as on your own initiative
If this role is of interest, please send your CV to Tony Davison for due consideration.
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