Customer Delivery Administrator - Bracknell, United Kingdom - The Recruiters Room

The Recruiters Room

Verified Company

Bracknell, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our rapidly growing client, based in Bracknell are seeking a Customer Delivery Administrator to join their team due to internal promotion

The purpose of the role is undertake every aspect of support required by both internal and external customers, to provide world class customer service to support their services which is delivered within established Service Level Agreements (SLA's) to ensureit is efficient, customer-focused and adds value.

Key Accountabilities:

Receive and handle all forms of client enquiry, professionally, courteously and with a positive and professional manner.
Strictly follow the sale to invoice process and provide accurate and timely management information.
Provide administration support for all accounts including planning and liaison for programmes with Account Manager and client.
Keeping accurate, up to date documentation for delivery scheduling, management information provision and in line with their policies and procedures.
Liaise with suppliers in order to schedule client work logistics and finance
Agree bookings and dates with associate trainers and coaches.
Task management
Responsibility for ensuring training folders, materials, exercises, and printing requirements document are produced and updated in accordance with our knowledge management process.

Required Knowledge and Experience

Enthusiastic, professional, and courteous with clients and colleagues, able to work under pressure, agile
Excellent verbal, written and communication skills to portray confidence, trust and professionalism
Excellent organisational skills
Plenty of drive and selfmotivation
A professional attitude with a hardworking nature
Think logically/Problem Solver

Our client is really looking for someone who would like to challenge themself and grow/develop within a business. This can be a very busy role, so we need someone who can strive on being in a fast-paced environment

They are offering up to 2 days a week, remote work.