Accommodation Officer - Northampton, United Kingdom - Gateway Guardianship UK Ltd

Description

Exciting Opportunity Gateway is looking to recruit for the position of Accommodation Officer in line with the company's development needs.

We are seeking a dynamic individual with excellent communication and people skills to help us recruit and retain our host family service for international students.

About the Company
Founded in 2004, Gateway has 18 years of experience supporting international students to study in the UK.

With an established network of agents and, operations in both the UK and China, Gateway assists students and parents every step of the way on their educational journey.

- departure and stay

• Gateway is there for the international student, offering guidance and support.

With Gateway's help, the student learns how to adapt to a different country, culture and education system and parents have the reassurance their child is fully supported whilst away from home.

About the Role

The Accommodation officer will provide a first-class service to both students and host families by recruiting and retaining top quality homestay and managing informed matching of students, ensuring high levels of customer satisfaction.

Main Responsibilities

• Manage the provision and stock of accommodation for assigned areas
• Carry out the companies strict vetting procedure when recruiting new host, ensuring all safer recruitment processes are followed
• Ensure placements for both long and shortterm accommodation is arranged with suitable hosts in a timely manner
• Ensure that the information flow from the accommodation office is of a consistently high quality and accuracy
• Manage regular accommodation inspections, to ensure the service delivered is that which has been contracted
• Take a lead role in providing answers to questions ,both internal and external, and supply information regarding accommodation and alternatives by collaborating between schools and host families
• Find creative means of developing, enhancing and retaining the homestay stock
• Converse with accrediting bodies to ensure all company requirements are met/exceeded
• Ensure that all record keeping systems provide the information required by accrediting bodies and internal requirements
• Seek out new accommodation and plan, in advance for anticipated numbers and geographic/other requirements; investigate and explore accommodation alternatives
• Ensure accommodation practices would satisfy an accreditation spot check
• Participate in the 24hour emergency phone rota

Position Requirements

• A-Level qualifications

.Experience of a dynamic customer focused role

• Excellent oral and written communication

.Must hold a full clean UK driving license

• Previous experience of working in the education sector is advantageous

.Previous experience of safeguarding children is preferred, with particular reference to safer recruitment


Job Types:
Full-time, Permanent


Salary:
£25,000.00-£26,500.00 per year


Benefits:

• Company pension
• Flexitime
• Free parking
• Health & wellbeing programme
• Onsite parking
• Work from home

Schedule:

• Monday to Friday

Experience:

• Safeguarding young people: 1 year (required)

Willingness to travel:

• 50% (required)

Work Location:
In person

Application deadline: 08/03/2024