Patient Safety and Datix Facilitator - London, United Kingdom - St George's University Hospitals NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description

The post holder will develop and maintain relationships internally and externally to ensure that all clinical/patient safety incidents are investigated in accordance with the relevant organisational policy and that learning is shared across the organisation where appropriate.


  • Whilst reporting to the Patient Safety Manager the post holder is expected to work both autonomously and as part of the Patient Safety team, using their own initiative in order to develop and design systems and processes which support the core functions.
  • Manage the organisational and administrative support services to enable the appropriate and timely management of the processes for recording, reporting, investigating, monitoring and auditing of SI [to be replaced by other learning responses, including PSIIs, under the Patient Safety Incident Response Framework (PSIRF)].
  • Manage all aspects of provision of patient safety training lectures and sessions including: updating presentation content, organising venues, collation and provision of materials, managing attendance
  • Provide expert support, advice, training and leadership on patient safety and support the identification, management, reporting, investigation and learning from risks, adverse incidents and serious incidents.
  • Facilitate the development of robust governance and clinical risk management strategies, policies and systems within the trust.
  • Contribute to external assessments and promote the achievement of regulatory standards and requirements.
  • Support the design and implementation of the Trust's systems for performance management.
The postholder is expected to have a clear understanding of how this post contributes to the achievement of the trust vision to achieve:
Outstanding Care, Every Time


We expect all our staff to share the Trust values Excellent, Kind, Responsible & Respectful, and behave in a way that reflects these.


St George's University Hospitals NHS Foundation Trust is committed to safeguarding children and vulnerable adults and expects that all staff will share in this commitment.

The Trust is clear that all staff have a responsibility to be aware of children and adult safeguarding policies and procedures and that each member of staff, clinical and non-clinical, will attend child or adult safeguarding training that is provided at an appropriate level to suit their role.

The Trust has the additional expectation that all staff will be able to identify concerns and know what action to take.


  • Manage Datix, performing regular and recorded quality, consistency and accuracy checks and data cleansing on data to ensure the patient safety data quality is sufficient to provide statistically robust reports and to populate the quality dashboard.
  • Support the Patient Safety Team with the work being undertaken within the Trust for the transition to the Patient Safety Incident Response Framework (PSIRF) in order to develop and maintain effective systems and processes for responding to patient safety incidents and issues for the purpose of learning and improving patient safety.
  • Responsible for the monthly upload of patient safety incidents to the National Learning and Reporting System (NRLS) [until replaced by the new Learn From Patient Safety Events (LFPSE) service], provide analysis reports that include benchmarking against other similar organisations.
  • Play a key role in the work being undertaken within the trust to upgrade the Trust incident reporting system (Datix) to support the transition to recording patient safety events onto the new Learn From Patient Safety Events (LFPSE) service, rather than the National Reporting and Learning System (NRLS) it is replacing.
  • Provide a highlevel organisational and administrative support service to enable the appropriate and timely management of the Patient Safety & Quality Group (PSQG).
  • Develop and maintain the department's web pages and other promotional material, such as 'learning zones', newsletters and bulletins.
  • Support and promote the implementation and monitoring of the standards set out by NHS England, Care Quality Commission and Commissioners in relation to incident management.
  • Support the Patient Safety Manager in the revision, monitoring and review of incident policies, procedures and guidelines ensuring the Trust complies with statutory, legal and local obligations.
  • As a result of incident investigations, formulate recommendations for future policy and practice this may impact across the whole organisation.
  • Act as key liaison with Divisional staff to provide support and advice to managers to ensure clinical incidents are managed effectively ensuring escalation to the Patient Safety Manager where appropriate.
  • This will include monitoring the progress of actions arising from adverse events to ensure changes in practice take place where necessary.
  • Promote awareness of the patient safety structure and the responsibilities of the team, to ensure staff are aware of where and from whom

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