International Admissions Assistant - London, United Kingdom - Abbey DLD Colleges Ltd
Description
Hours:37.5 hrs per week
Location:
London
Closing date:
Thursday,
25th April 2024
Fixed Term:1st May st August 2024
Job Summary
We are seeking a proactive and diligent International Admissions Assistant responsible for providing excellent customer service and administrative support.
Overview
The International Admissions Assistant is a key member of the International Admissions Centre (IAC), responsible for providing excellent customer service and administrative support.
There is also a strong customer service element, as much time will be spent communicating with parents, students, and agents.
Your duties and responsibilities will include the following:
- To support the International Admissions Officers to ensure an effective and efficient admissions service for Abbey DLD Group of Colleges.
- Input student details into SIMS.
- Send reminders for preoffer students outlining next steps.
- Follow up with any outstanding conditions before confirmation letter are issued.
- Provide daily updates when deposits are received.
- Handle telephone enquiries from prospective students and agents in a timely and professional manner.
- During peak periods, the International Admissions Assistant may be required to assist with additional task as determined by the Head of International Admissions.
Qualifications and Experience
You will execute excellent attention to detail and accurate data input as well as strong organisational and time management skills, including the ability to effectively multi-task and manage tasks with varying deadlines.
You will demonstrate the ability to deal with a wide range of demanding individuals and be capable of resolving problems quickly and calmly.
This should be supported by the ability to work using one's own initiative as well as being a good team player.
You will have experience in general office, clerical, or admissions environment, as well as in a customer service role. Experience of using a CRM or database experience is preferred.Benefits
- 25 days annual leave, plus bank holidays
- Employee Assistance Programme
- Group Personal Pension Plan (7% employer contribution)
- Discounted school fees
- Regular social events
- Season Ticket Loans
- Eye Care
- Gym Scheme
- Workplace Nursery Scheme
- Cycle To Work Scheme
The Company - Abbey DLD Colleges Ltd (ADC)
Safeguarding
Equal Opportunities
How to Apply
The Abbey DLD Group of Colleges consists of three independent sixth-form colleges located in Cambridge, London and Manchester, offering a wide range of academic study programmes.
At Abbey DLD we strive to achieve the highest academic standards whilst providing a welcoming, safe, high-quality teaching and boarding experience for students from around the world.
Our aim is to help our students achieve the academic success needed to progress to the UK and the world's top universities, whilst also developing the personal skills and qualities to succeed at universityBenefits
- Generous annual leave entitlement, plus bank holidays
- Employee assistance programme
- Group personal pension plan, 7% employer contribution
- Discounted school fees
- Regular social events
- Season Ticket Loans
- Eye Care
- Gym Scheme
- Workplace Nursery Scheme
- Cycle to work scheme
Child Protection
Each college's Safeguarding and Child Protection Policy can be accessed the colleges website which can be accessed through the group website Welcome to Abbey DLD Colleges | Abbey DLD Group of Colleges )
Checks and Training
- Preemployment health screening will also be carried out.
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