Application Solutions Delivery Lead - London, United Kingdom - XL Catlin

XL Catlin
XL Catlin
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Flexible Work Eligible:
Flexible Work Schedule


DISCOVER your opportunity

Application Solutions Delivery Lead - UK & Lloyd's
London, UK


DISCOVER your opportunity
What will your essential responsibilities include?

  • Align team to highlevel organization goals and objectives
  • Manage and report on budget and resource allocation and utilization
  • Monitor supplier performance reports and address concerns
  • Review and approve contracts for a predetermined level of authority
  • Assist procurement to manage vendor relations and maintaining vendor accountability
  • Oversee Continuous Service Improvement initiatives to ensure continuously improving processes and capabilities
  • Interface with internal and external auditors
  • Support resolution of escalated risks and issues as a part of service delivery
  • Develop and maintain relationships with key stakeholders and suppliers
  • Produce highlevel estimates as needed
  • May participate as a member of a Major Incident Team
  • Protect and maintain AXA XL's Intellectual Property
  • Ensure all processes are documented and maintained
  • Develop change management strategies and approaches and assist business partners with readiness and change implementation
  • Provides audit support for both internal and external assessments; Articulates policies and standards as appropriate and provides all required evidence on a timely basis. Owns the completion of any action plans.
  • Ensures the Solution Delivery Center adheres to Information Security policies and standards for secure coding and manages risk acceptances.
  • In collaboration with Procurement, manages RFI/RFPs, contract negotiations and delivery of contract terms. Also manages clean termiSolution Delivery Center of contracts with vendors who consistently underperform
You will report to the Head of Solution Delivery.


SHARE your talent

SHARE your talent
We're looking for someone who has these abilities and skills:

  • Expert level experience in planning and executing complex, large scale initiatives or operational area.
  • Significant leadership experience in insurance and IT
  • UK and Lloyd's market experience
  • Hold suppliers accountable for performance against Service Levels
  • Ensure appropriate SoWs / SLAs exist for all development vendor engagements
  • Measurable improvements in service delivery over time
  • High customer confidence in delivery capability
  • Internal and external audit support
  • Risk identification and mitigation
  • Stakeholder management
  • Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance and setting realistic timescales
  • Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions.

FIND your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.


How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.


Inclusion & Diversity


AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.


At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success.

That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential.

_It's about helping one another — and our business — to move forward and succeed._

  • Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
  • Robust support for Flexible Working Arrangements
  • Enhanced family friendly leave benefits
  • Named to the Diversity Best Practices Index
  • Signatory to the UK Women in Finance Charter

Corporate Responsibility


At AXA XL our approach to corporate responsibility (CR) is the same as our approach to business; constantly seeking to provide innovative solutions to the world's most complex problems.

From offering our expertise, products and services to help build more resilient communities, to advancing understanding and response to climate change, our strategy - Our Impact.

Our Future. - aligns key issues that are pertinent to our business - climate, water and

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