Gucci Client Advisor - Edinburgh, United Kingdom - Groupe Kering

Groupe Kering

Verified Company

Edinburgh, United Kingdom

3 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Summary

Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands.

Following the House's centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.

We are looking for a Client Advisor to join our team in Edinburgh Harvey Nichols on a full time basis.

Your role is about offering every customer a unique experience and turning their dreams into a Gucci creation. You will make a real difference for each of our clients.

Job Description:

Key accountabilities

Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities
Effectively uses cross

- and upselling techniques to maximize sales opportunities

Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques
Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
Combines styling knowledge with the ability to mixandmatch products to best serve the client

Key Requirements

Experience working in a fastpaced fashion brand preferable
Fluent in English, any additional languages would be a plus
Proven track record in building and maintaining strong relationships with clients
Passion for and sound knowledge about Gucci and luxury fashion
Ability to work varied hours/days, including weekends as needed

Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.

Job Type

Fixed Term (Fixed Term)

Start Date

Schedule

Full time

Organization

Gucci Netherlands B.V.