Transport Operations Officer - Wrexham, United Kingdom - People Dynamix

People Dynamix

Verified Company

Wrexham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

WREXHAM COUNTY BOROUGH COUNCIL

ENVIRONMENT DEPARTMENT

Job Title:
Transport Operations Officer

Grade:
L05

Responsible to:
Integrated Transport Unit Manager

Department:
Environment

Hours of Duty:37 hours per week

JOB PURPOSE

To ensure that the County Borough Council's defined passenger transport network of 400 transport contracts, to the value of £4.5m pa, is operated safely and efficiently, within the resources available.

PRINCIPAL ACCOUNTABILITIES

1 To manage the transport commissioning process for the Integrated Transport Unit by reviewing and actioning transport requests from authorised staff in Life Long Learning and Adult Social care. This will involve regular review of the commissioning process to ensure it is robust and well understood, and preparation of reports for Service Level Agreement meetings on trends in transport commissioning.

2 To supervise 130 transport escorts, ensuring an accurate database is maintained, and leading on attendance issues, both on a reactive basis to ensure service continuity, and a proactive basis to manage overall attendance in line with Council policy.

Attend regular meetings with escorts as individuals and in groups to discuss operational issues, particularly relating to health and safety of passengers.

3 To lead on the process for ensuring all council employed escorts and also contracted drivers and escorts possess up to date enhanced CRB clearance.

4 To manage the Council's Risk Assessment process for transport contracts through liaison with private transport companies on requirements, review of submitted risk assessment forms and management of a database for Risk Assessments.

5 To lead on processing of general public enquiries relating to passenger and public transport, through direct responses to the public and regular liaison with Traveline Cymru.

6 To identify the need for, procure, distribute, and keep a record of any specialised transport equipment for passengers with special needs, such as booster seats and wheelchair equipment.

7 To design and specify safe and efficient transport contract specifications as part of the overall tender programme.

8 To respond to general queries relating to transport policy entitlement, and determine eligibility for free Home to School and College Transport.

9 To communicate with parents and carers decisions relating to transport entitlement and details of any transport arrangements made.

10 To reconcile transport invoices with contract documentation to ensure payments are correct

11
To attend on site inspections of transport contracts, monitoring performance and standards to ensure contract compliance, and ensuring contract irregularities are managed in line with agreed process.

12
To attend national and regional ATCO (Association of Transport Co-ordinating Officers) meetings in order to share best practice with colleagues from other authorities on all aspects of transport operations.
13 To undertake any other transport related duties commensurate with the grade.

JOB CONTEXT

The ITU is a Section within the Environment Department and deals with all transport services for the Council, including Fleet Management, Vehicle Maintenance, Education and Social Care Transport, Supported Public Transport and Staff Business Travel.

KNOWLEDGE AND EXPERIENCE

Knowledge of passenger transport legislation and national guidelines
Understanding of council financial regulations and conditions of contract for passenger transport
Ability to supervise front line transport staff
Ability to communicate clearly and concisely both orally and in writing.
Manage a varying workload

CONTACTS
1 Strategic Directors, Heads of Departments and other Environment Department staff.

2 Staff from other Council Departments.

3 Head Teachers and school personnel

4 Social Care Establishment Managers

5 Transport operators

6 Members of the public.

7 Any other relevant organisations.

Job Types:
Full-time, Permanent

Salary:
From £515.04 per week

Benefits: