Junior IT Support Assistant - Salisbury, United Kingdom - Callen Lenz

Callen Lenz
Callen Lenz
Verified Company
Salisbury, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
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Junior IT Support Assistant

Vacancy Reference: 2023/CLA-209


Position:
Full-time


Location:
Salisbury, Wiltshire, UK


Salary Range:
£21k - £25k per annum depending on relevant experience

At Callen-Lenz, we are expanding the limits of what is possible.

We specialise in crewed and uncrewed aircraft operations and technology, and having recently received investment into the business we are going through a period of rapid growth and development and are looking for key roles to assist with these changes.

Callen-Lenz offers innovative and customer focused UAS solutions through our 4 key business strands; technical services, products, platforms and operational services.

We are looking for individuals to help drive forward our expansion, placing you at forefront of UAS development in the UK.

Our Values

  • Teamwork
  • Commitment
  • Initiative
  • Creativity
  • Agility
  • Integrity
  • Enjoyment
Why Work for Us


Based in the heart of rural Wiltshire, close to the Historic city of Salisbury you will join our rapidly growing, friendly and multi-disciplined team, working on a range of diverse and interesting projects, leading the way in this exciting field.


Our benefits include:

  • 25 days annual leave per year (plus bank holidays)
  • Buy/Sell holiday policy up to 5 days either way
  • Pension Scheme via Royal London
  • Life assurance scheme (6x basic salary)
  • Income protection policy (75% of basic salary)
  • Cycle2Work scheme
  • Private Health Insurance via Vitality
  • Private Dental insurance via Bupa
  • Enhanced Maternity and paternity
  • 1 Professional membership reimbursed per year
  • 1 paid volunteering day per year
  • Access to an independent financial advisor year round
  • Training & development opportunities

About the Role
This is an exciting opportunity for somebody looking to kickstart their career in IT.

Reporting to the IT Support Analyst, we are looking for an approachable and personable Junior IT Support Assistant to join our growing IT Team.

This will appeal to someone who enjoys a varied role, is passionate about IT, works well under pressure, will accept ownership of a project through to completion and takes pride in a job done well.


Responsibilities:


  • Providing support to internal IT operations including hardware / software management & maintenance, daily I.T. support covering a range of platforms
  • Internal IT Support 1st Line response
  • Web App upgrades
  • Managing client Databases
  • Microsoft Suite of tools
  • Hardware Management (Printers / Laptops etc)
  • Strong documentation skills adhering to best working practice
  • Actively participating in your own development plan which will be agreed with your line manager
  • Achieving personal development targets, as agreed with your line manager
  • Taking part in meetings, supervision, training and other events to assist with your development, as requested by your line manager
  • Any other task as directed by your Line Manager

About You

Qualifications:

A level or BTEC equivalent in a IT related field is desirable. Due to the location of our office a driving license and own transport is required.

Skills and competencies

Essential

  • You should have some experience with IT/computer building/maintenance/support (e.g., school / friends & family)
  • Experience with Microsoft Office
Desirable

  • Experience in building and maintaining computers or robotics
  • Any programming/ scripting languages
Personal Attributes

  • Enthusiasm and passion for IT
  • Must be a British Citizen or have an existing right to work in the UK
  • Ability to commit to occasional national travel
  • Excellent communicator
  • Excellent problem solving ability
  • Ability to work well in a team
  • Enthusiasm for their work and selfmotivated
  • Ability to hold Security Clearance 5 years residence in the UK
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