Casework Support Officer - Derby, United Kingdom - Derby City Council

Derby City Council
Derby City Council
Verified Company
Derby, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Application closing date

25/02/2024

Working Pattern

As specified

Salary

Grade D, £24,294 - £25,119 a year

Contractual hours

Blank

Basis

Blank

Job category/type

Administration

Attachments

Blank

Job description


Directorate:
People Services

Hours: 1 x full time 37 hours a week or 2 x part time posts of 18.5 hours each a

week

Contract Type:
Permanent

Location:
Ashtree House, 218 Osmaston Road, Derby


Derby City Council People's Directorate is seeking a full time Casework Support Officer to provide administrative support to the Social Care and MAT Teams based at Ashtree House.


We are looking for flexible, enthusiastic, and self-motivated individuals to work within busy teams providing comprehensive administrative support to social care and MAT staff and Managers.


It is essential that you have the ability to maintain confidentiality at all times in the work you will be undertaking.

You will act as the first point of contact for incoming calls to the teams, so it is essential that you have good communication skills and are comfortable in speaking to members of the public.

You will also be actively involved in the updating of the inhouse systems and once fully knowledgeable of these systems, will assist workers and managers with queries etc.

You will need to have a high level of administrative experience in the same or a very similar environment, along with a working knowledge of Microsoft Office Systems, including Word, Excel and Outlook.


Next Steps
Interviews will be held week commencing Monday 4th March 2024.


Important Information
Links to the full Job Description and Person Specification are below.

All employees will normally be appointed to the minimum of the grade for the job.

Remember to align your personal statement to the essential criteria in the Person Specification.


Equality, Diversity & Inclusion


We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.

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