Rent Arrears Recovery Officer - Sutton, United Kingdom - Neway International Ltd
Description
Neway is looking for a Rent Arrears Recovery Officer to join our client based with Sutton Council.This role is starting on the 8th of April, working 36 hours a week.
This position is currently HYBRID working, Based in Kingston Guildhall 2 office (1 day a week required in the office) and pays up to £19.00 PAYE - this role is for a minimum of 3 months with the possibility of extension.
- To ensure the collection of rent arrears for Landlord and Nonlandlord debts, through early intervention with an emphasis on personal contact with tenants.
- To prevent rent arrears from escalating in line with the Council's rent collection policies and procedures in an effort to prevent serious debt and homelessness
- To identify where tenants may be experiencing difficulty in meeting their commitment to pay rent (and other such bills as council tax) and be able to provide debt counseling and advice or referral to the Financial Inclusion Team.
- To refer tenants to internal and external support agencies, where appropriate, to ensure that the tenancy can be sustained and the tenant is supported throughout.
- Responsible for monitoring rent accounts on an ongoing basis, in order to identify cases that require further enforcement action, particularly in relation to tenants with court orders, or who have introductory tenancies.
Job Types:
Full-time, Temporary contract, Fixed term contract
Contract length: 3 months
Salary:
£19.00 per hour
Expected hours: 36 per week
Benefits:
- Company pension
Schedule:
- Monday to Friday
Work Location:
In person
Reference ID:
Expected start date: 08/04/2024
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