Admin Support Officer - Preston, United Kingdom - NHS Lancashire and South Cumbria Integrated Care Board

NHS Lancashire and South Cumbria Integrated Care Board

Verified Company

Preston, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The role sits within the context of providing a high-quality Continuing Healthcare (CHC) and Funded Nursing Care (FNC) service as well as Joint Funding Complex Case Teams within Lancashire & South Cumbria ICB.

The service has a strong population focused ethos and a culture of continuous improvement. The service delivers assessment, care planning, commissioning and placement, quality and performance monitoring of provision, market management and development. The post holder will work closely with the Associate Director of CHC in the ICB.

The post holder will deliver a high quality, professional administrative support and secretarial service to the senior management team of the department and support for the wider team.

The post holder will deliver a "client-focused" service which promotes good customer service and effective working relationships.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation

Key Working Relationships

The post holder will:

- be required to maintain constructive relationships with a broad range of internal and external stakeholders.
- participate in relevant internal and external working groups/projects, services, and initiatives to provide, information and analytical advice to strategic leads.
- work with members of the Team to develop and implement project data collection systems that will provide accurate and timely data.
- communicate information and issues, including briefings and reports, to job manager, strategic lead/ strategic manager as appropriate.

Lancashire & South Cumbria ICB is a fully-authorised ICB responsible for the full range of ICB statutory duties and powers.

The ICB aim is to improve the health of the people of Lancashire & South Cumbria and reduce health inequalities through strong, clinically-led commissioning of high quality healthcare services.

This is an exciting opportunity to work within a successful, progressive ICB and to make a positive contribution to the lives of people in Lancashire & South Cumbria.

Our hours of work are Monday -Friday, 9am -5pm with the opportunity for agile working.

Lancashire & South Cumbria ICB is committed to the personal and professional development of their staff and offers a wide selection of learning and development opportunities.

Directorate management responsibilities

Act as first point of contact within the department, dealing with routine and specialist enquiries in a pleasant and professional manner, communicating relevant information to stakeholders, referring to others as appropriate.
Provide effective administrative support to senior management in the directorate. Organise and plan diary commitments including scheduling formal and complex meetings being aware of deadlines and priorities.
Support the coordination and the preparation of Board reports for senior managers as necessary.
Help to organise new starters to the directorate. Demonstrate office systems and department requirements to new staff members.
Maintain secure confidential personal folders on behalf of the director for staff within the directorate. Such information includes medical and selfcertificates, special leave forms and new starter information such as emergency contact details, ESR forms, correspondence and other such personnel information, liaising with HR where appropriate.
Maintain the staff attendance record (SAR) for the directorate and report as required to the governance team. This will involve collating staff attendances and making sure that all attendances are reported to the governance team in a timely manner according to strict deadlines.
Participate in and support any projects or assignments as agreed with the senior management of the directorate.
Provide a key link between managers and the directorate head of service to ensure that programmes of work are coordinated effectively and deadlines are met.
Coordinate the rolling programme of Performance and Development reviews for direct reports including scheduling all meetings.
Understand the spectrum of work that the heads of service are involved with in order to take appropriate decision in their absence with regards to arranging cover as required in periods of sickness or leave.
Collating and formatting data for senior managers, undertaking research where required in order to provide support
Work with other directorate administrators to ensure consistency in standards and reduce any duplication of processes across the ICB.
Maintain the high profile, standards and quality of governance in directorate business both internally and externally.

Administrative and secretarial