Client Relations Officer, Open Programmes - Manchester, United Kingdom - The University of Manchester

Tom O´Connor

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Tom O´Connor

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Description

Join one of the worlds leading international business schools

Alliance Manchester Business School is seeking to appoint a talented and motivated individual to support the growth of our open programme business within Executive Education at the School.


The Business School has launched a range of 16 short courses covering a wide range of topics, including leadership, management, strategy, finance, digital transformation, data and AI.


Applicants should have a track record of customer service, achieving targets, with significant experience in client relations, or business development, and expertise in consultative selling.


Essential to this role is the ability to work collaboratively with all stakeholders, including internal colleagues, representing the voice of the customer, to ensure the highest standards of learner and client experience.

The role requires excellence in building rapport, communication, influencing, listening, presentation, organisation and customer service.


As an advocate for learning and development for the Business School, applicants should similarly have a passion for their own learning and development.

Alliance Manchester Business School is the largest campus-based business and management school in the UK.

We provide world-class business and management education to undergraduates, postgraduates, experienced practitioners, and those with serious academic and research ambitions.

We are an international and progressive school, delivering cutting edge business thinking and teaching informed by the contemporary commercial environment.

The School has been providing high-quality executive education for more than 50 years.

We are currently ranked 3rd in the UK and 21st in the world in the Financial Times customised executive education rankings 2020.


Through Executive Education, we work with a wide range of organisations, leaders and managers, facilitating dynamic development programmes across the private and public sectors that are informed by both the latest business research and commercial environment.


Interviews to be held on Tuesday 9th April 2024

What you will get in return:

  • Fantastic market leading Pension scheme
  • Excellent employee health and wellbeing services including an Employee Assistance Programme
  • Exceptional starting annual leave entitlement, plus bank holidays
  • Additional paid closure over the Christmas period
  • Local and national discounts at a range of major retailers
Our University is positive about flexible working you can find out more here

Hybrid working arrangements may be considered.

Any CVs submitted by a recruitment agency will be considered a gift.


Enquiries about the vacancy, shortlisting and interviews:

Name:
Kieran MacCourt, Head of Client Relations, Open Programmes


General enquiries:


Technical support:

**Please see the link below for the Further Particulars document which contains the person specification criteria.

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