IT Support Engineer - Nottingham, United Kingdom - ITECCO
Description
IT Support Engineer
Location:
Nottingham, Nottinghamshire
Salary:
£22,000 - £28,000
The IT Support Engineer should have excellent problem solving, communication and time management skills.
Responsibilities:
- Troubleshoot technical issues and provide solutions
- Monitor and maintain computer systems and networks
- Respond to and resolve customer queries in a timely manner
- Manage user accounts and profiles
- Install, configure and maintain software and hardware
- Troubleshoot and resolve network and system issues
- Documenting and tracking problems to ensure a timely resolution
- Ensure compliance with security policies and procedures
Technical Skills Required:
- Knowledge of Windows
- Knowledge of networking protocols and technologies
- Experience with network security and firewall technologies
- Experience with scripting languages
Keywords:
IT Support Technician, IT Support Analyst, IT Technician, System Administrator
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