Garage Service Advisor - Stockport, United Kingdom - Vehicle Electrical Services

Description

About u
'''Duties'''

• Greet customers and provide excellent customer service
• Listen to customer concerns and address them appropriately
• Schedule appointments and manage the service department's diary
• Communicate with technicians to ensure timely completion of repairs
• Provide accurate estimates for repairs and services
• Process payments and handle financial transactions
• Maintain customer records and update information as needed
• Assist with administrative tasks such as data entry, filing, and organising documents
• Utilise computerised systems and software to manage customer information and service records
• Collaborate with other team members to ensure smooth operations

'''Requirements'''- Excellent phone etiquette and communication skills

• Strong organisational skills with attention to detail
• Ability to type accurately and efficiently
• Previous experience in an automotive role is essential
• Familiarity with KIS, Techman, Garage Assist software would be benificial

Note:
This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.


Job Types:
Full-time, Permanent


Salary:
£24,000.00-£30,000.00 per year


Schedule:

• Monday to Friday
• No weekends

Experience:

- service advisor: 2 years (required)


Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (required)

Ability to Commute:

• Stockport, SK1 3QT (required)

Work Location:
In person