3rd Line IT Engineer - Hereford, United Kingdom - RE Recruitment

RE Recruitment
RE Recruitment
Verified Company
Hereford, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

3rd Line Support Engineer
£ 35,000 - £38,000 + progression + training + expenses

Day-to-day duties

  • Providing 2nd & 3rd line support diagnosis and resolution for our large client base
  • Support, develop & implement AAD, 365, Azure, SharePoint, Teams solutions
  • Device management through MDM
  • Respond to service requests in our SLA and maintaining support tickets
  • Specify and implement hardware solutions
  • PC, network, server
  • Rigorously following existing procedures and best practices, as well as contributing to the development and refinement of such procedures.

Essential:

Thorough knowledge of current IT technology, including, but limited to:

  • Excellent knowledge of Microsoft 365, Exchange, Azure, SharePoint, Intune
  • Knowledge of Windows Operating Systems (desktop & server)
  • Excellent communication skills verbal and written
  • Knowledge of IT infrastructure including Active Directory, DHCP, DNS, security, firewalls
  • Microsoft Azure Virtual Machines
  • Excellent understanding of IT security and best practices
  • Excellent understanding of IT architecture
  • Current and valid UK Driver's licence and vehicle

Desirable:


  • Degree educated
  • Industry recognised certifications (ITIL, Microsoft, CCSP, CompTIA)
  • Ability to communicate at board level internally and with clients.
Based in our Hereford Office.
More jobs from RE Recruitment
See all jobs of RE Recruitment