Chc Senior Business Support Officer - Rotherham, United Kingdom - NHS South Yorkshire Integrated Care Board

NHS South Yorkshire Integrated Care Board

Verified Company

Rotherham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Work with the Business Manager and Business Support Officers to ensure the effective business processing of Continuing Healthcare documentation. Refer and signpost enquiries to appropriate clinician or team.

Liaise and requesting specific documents from social care and learning disability nurse assessors regarding care package details and support plans ensuring confidentiality is maintained at all times.

Communicate effectively with all callers, providing professional and well-informed responses and dealing with matters in a courteous manner.

Coordinating meetings with other staff members including contacting providers, professionals, and individuals.

Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively.

Liaise with internal and external finance teams to ensure accurate financial information is recorded on the databa Deal with CHC related invoice queries in an efficient and timely manner to ensure payment is not delayed Assist the CHC Business Manager in updating care product codes on the CHC database to enable effective financial reporting and forecasting.

Assist the CHC Business Manager with updating the databases/systems with uplifts to care provision.

To assist with setting up and providing the Business Support for Joint Resource Panels (including minute taking and coordination of meetings.) Deputise for the Business Manager as and when required (Including the support and line management of 4 WTE band 3 Business Support Officers)