Quality & Performance Coordinator - Ruislip, United Kingdom - OmniRMS

OmniRMS

Verified Company

Ruislip, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An opportunity has arisen for a highly experienced
Quality & Performance Coordinator within one of the world's largest Facilities Management, Construction, Facilities, Maintenance and Production companies

Purpose of Role

Manage and maintain Performance Team meetings, ensure meetings minutes and actions are available
Develop and deliver Tool Box Talks to the Performance Team
Managing absence and holiday cover, complete return to works, monitor absence manager and ensure absentee's workload is covered
Hold regular informal 1:1s, set the team smart objectives and monitor
Carry out annual PDRs
Carry out Inductions
Ownership of operational data for the contract, held in the
CAFM system (Maximo)
Accurate performance reporting, producing reports for clients and colleagues
Analyse data, provide commentary and present performance to key stakeholders, suggesting actions for improvement
Responsible for the contract reporting and it's development (Monthly, Regional & Quarterly, Annual reporting)
Manage Daily performance analysis, ensuring report are available for the ops. Team and the management
Support Performance Manager in the development of performance monitoring and measurement techniques.
Working with digital team to introduce enhanced reporting tools/formats
Complete a performance review of the open jobs weekly and escalate all that require closure with the FM and the head of operations
Review the compliance performance to ensure task completion within specified timeframes is on target
Ensure Reporting guides /processes are in place, update as necessary
Provide support for note taking on direction from line management

Responsibilities

Manage and maintain Performance Team meetings, ensure meetings minutes and actions are available
Develop and deliver Tool Box Talks to the Performance Team
Managing absence and holiday cover, complete return to works, monitor absence manager and ensure absentee's workload is covered
Hold regular informal 1:1s, set the team smart objectives and monitor
Carry out annual PDRs
Carry out Inductions
Ownership of operational data for the contract, held in the
CAFM system (Maximo)
Accurate performance reporting, producing reports for clients and colleagues
Analyse data, provide commentary and present performance to key stakeholders, suggesting actions for improvement
Responsible for the contract reporting and it's development (Monthly, Regional & Quarterly, Annual reporting)
Manage Daily performance analysis, ensuring report are available for the ops. Team and the management
Support Performance Manager in the development of performance monitoring and measurement techniques.
Working with digital team to introduce enhanced reporting tools/formats
Complete a performance review of the open jobs weekly and escalate all that require closure with the FM and the head of operations
Review the compliance performance to ensure task completion within specified timeframes is on target
Ensure Reporting guides /processes are in place, update as necessary
Provide support for note taking on direction from line management

Essential Qualifications/Skills

CAFM
Maximo

APPLY FOR MORE INFO

Job Types:
Full-time, Permanent

Salary:
£35,000.00-£40,000.00 per year

Benefits: