Customer Service Administrator - Bradley Stoke, United Kingdom - Acorn Recruitment Limited

Acorn Recruitment Limited
Acorn Recruitment Limited
Verified Company
Bradley Stoke, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Do you have customer service experience with an eye for detail, looking to work in a busy office? Acorn by Synergie is currently recruiting for a Customer Service Administrator for their ever-growing client based in North Bristol.


Contract type:
Temporary to permanent


Hourly pay:
£11.28 per hour


Hours:
Monday to Friday, 8:30am - 5pm


Location:
Office-based, North Bristol

Day-To-Day Duties


Managing orders:

  • Receive the orders from customers and internal machine company orders, verify them or record them on the ERP and follow them up (delivery times, dispatch and payment)
  • Take care and follow up the special procedures for orders from key customers
  • Control the receipt of orders, verifying the fulfilment of provisions
  • Process refunds and coordinate with Logistics in the process

Dispatch:

  • Contact the transport company to contract palletise loads
  • Detail, get and/or approve the necessary documents for dispatch
  • Follow up of the goods dispatched and address any incidents that may occur, detailing the documents and movements in the corresponding systems

Client processing:

  • Work with the client processing, maintaining an updated data base of clients, price lists, discounts

Our client's preferences:

  • Customer service experience in manufacturing
  • Comfortable using SAP
  • Microsoft Outlook & Excel
  • Higher Education preferred
Acorn by Synergie acts as an employment business for the supply of temporary workers.
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