Holiday Park Supervisor - Brecon, United Kingdom - Royale Group Management Company Limited

Royale Group Management Company Limited

Verified Company

Brecon, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

RoyaleResorts are a rapidly growing company providing holiday accommodation in some of the most beautiful regions of the UK.

We are looking for a
Seasonal Holiday Park Supervisor who will be responsible for ensuring the park is managed in line with the standards, objectives, and business expectation.

Responsibilities to include:
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Manage of all aspects of the operation and maintenance of the park
Welcome and help direct all holiday booking arrivals
To be responsible for the security of the park
To ensure that the park is operated within the bounds of the site licenses
Undertake risk assessments as required, maintain records, develop and document processes and procedures
To direct maintenance team in ensuring flowerbeds, grassed areas, roads, pavements, campers lounge and other communal areas are immaculately maintained
To provide practical and workable solutions to enquiries, calls, queries, and issues raised by customers and resolve within timescales set out by Management
Actively maintain good relations with suppliers, contractors and tradesmen
To ensure the highest levels of customer service are consistently delivered
To ensure all customers are acting in accordance with site licenses and site rules as well company policies, processes and procedures
To oversee the administrative function and provide support where necessary
Manage staff through development of rosters, holiday requests/absence and performance management
To ensure that staff are trained to meet statutory health and safety requirements and maintain all appropriate compliance and H&S records
Ensure staff are trained and appropriately skilled/ticketed in the use of equipment, chemicals and pesticides to be able to carry out their duties safely and competently
Ordering supplies, stock and equipment
To make regular financial and operational reports to the General Manager