Restaurant Supervisor - Norwich, United Kingdom - The Chequers Hainford (Snug Hospitality)

Description

Snug Hospitality is an ambitious hospitality operator creating comfortable, warm, and cosy pubs around Norfolk.

Established in 2020, we acquired our first venue in May 2021 and now operate 5 venues with a 6th planned for late Spring 2023.

Behind Snug Hospitality is a team of committed individuals full of
bold ideas and enthusiasm,
passionate about our industry &
loyal to each other and our customers.

THE ROLE

We're looking for a passionate restaurant supervisor or team leader at The Chequers Hainford, a country pub & dining room with large garden and function room, serving up an aray of locals beers and only fresh, seasonal food.

You'll be the face of the business when on shift comfortable leading the team and delivering amazing standards.

• Deliver exceptional customer service standards making sure customers feel welcome, enjoy their time with us and want to come back
• Make sure that our food & drink is always of the highest quality before it reaches the customer & resolve any issues proactively
• Coach the team to take accountability for their customers, keep the pub looking great at all times & to actively gain product knowledge
• Support the pub management to ensure profitability is high, place orders as required and achieve sales targets
• Act as a key holder opening & closing the pub as required

THE PERSON

• At least 1 year in a supervisor or senior team member role in a similar venue
• An understanding of the local area
• Experience of working directly with the business owners & a small yet growing business (preferred)
• Desire to learn & develop your skills and ambition to take on a bigger role in 68 months

Job Types:
Part-time, Permanent

Part-time hours: 20 per week


Salary:
£10.50-£11.50 per hour


Supplemental pay types:

• Bonus scheme
• Performance bonus
• Tips

Work Location:
In person