Motorrad Aftersales Advisor - Chester, United Kingdom - The Halliwell Jones Group

The Halliwell Jones Group

Verified Company

Chester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB SUMMARY
Here at Halliwell Jones (Chester) Ltd we have an exciting opportunity for a Motorrad Aftersales Advisor.

The position is located at our Chester Centre which is a fantastic facility consisting of an impressive, recently modernised Aftersales Centre and Bodyshop and BMW and MINI Sales.

On offer is a competitive salary, ongoing training and development at the BMW Group UK Academy and great career progression opportunities.

WHAT WE CAN OFFER YOU

EMPLOYEE CAR SCHEME

LIFE ASSURANCE
UP TO 25 DAYS HOLIDAY (+ BANK HOLIDAYS)

ONGOING TRAINING & QUALIFICATIONS

BENEFITS FOR FAMILY & FRIENDS

BIRTHDAY DAY OFF & MORE

YOUR RESPONSIBILITIES

To deal with customer requirements for service and repair in an efficient and courteous manner to ensure the highest standard of Customer Service.
To organise the loading of the workshop in an efficient manner to ensure efficient utilisation of workshop capacity.
To carry out customer follow up and prospecting activities to maintain and build the volume of work within the workshop and promote the sale of accessories, tyres, Lifestyle products, insurance, etc.
Responsible for liaising with Service customers and designated contact for maintaining good relations and updates with regards of bikes etc.
Explain and Issue the customer with the Motorbike Health Check report.

WHAT WE'RE LOOKING FOR

Proven excellent customer service and communication skills with a commitment to providing the best possible standard of customer service.
An outstanding attitude and passion for customer service.
Passion for BMW products and technology.
Strong interpersonal and presentation skills.
Ability to work autonomously.
An enthusiastic, dynamic and team orientated personality
Willingness to learn and develop, and keep uptodate with complex/ technical/product information.
Strong organisational and prioritisation skills.
Team player that offers help and support to others.

READY TO APPLY?

This is an incredible opportunity to join a family based business that offers both a competitive salary along with a prestige brand and company culture.

Other benefits include great staff discounts and life assurance.