Transplant Clinical Administrator - Brighton, United Kingdom - 279 University Hospitals Sussex NHS Foundation Trust

279 University Hospitals Sussex NHS Foundation Trust

Verified Company

Brighton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are a well-established Transplant Team looking for a highly motivated clinical administrator to cover maternity leave. The post will be a 12 month secondment.

The successful applicant will help to co-ordinate and support our team to ensure the patient pathway for transplantation is smooth, efficient and timely.

This is a great opportunity to take part in the continued development and improvement of the transplant patient experience.

This is an exciting and challenging role for the right person, who is committed, has excellent IT and organisational skills and really wants to make a difference to a health care team.

Responsible for ensuring that all renal patients referred for a kidney or kidney and pancreas transplant are booked and tracked for procedures correctly and within targeted waiting times, protocols and procedures set out by the relevant transplant centres, the government and commissioners.

Monitors, activates and suspends patients on transplant waiting lists, and ensures robust system of managing transplant work-up.

To collect and report data, as required, supporting the delivery of accurate statistical reports by the Transplant Team.

To assist doctors and nurses running various transplant clinics and to give patients and members of the public generic information on kidney transplant and donation.

Deputises in the absence of the transplant sisters, taking initiative to handle unexpected queries and escalate to senior team members as appropriate.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating.

Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed.

We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in.

We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs.

This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be.

From the moment you start with us and throughout your career we will help you to grow and develop.

We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

Key Working Relationships

Internal:

Pre-Transplant Nurse managers

Post-Transplant Nurse Manager

Renal Consultants

General Manager and Operational Manager

Imaging and Diagnostic administrative staff

External:

Medical and Nursing teams at the London Transplant Centres

Government Bodies (NHS Blood and Transplant

NHSBT; NHS England)

Main

Responsibilities:

Communication

To ensure patient confidentiality is maintained at all times in accordance with the Data Protection Act/Caldecott, acting in accordance with BSUH NHS Trust policies.

To ensure patients' needs in relation to interpreting services, and that interpreters are booked for appointments if necessary.

To take telephone and personal queries from patient and relatives, giving them first line information on the Transplant waiting list, living donation and work-up

Showing sensitivity to cultural issues when dealing with the general public/giving advice.

Demonstrates emotional sensitivity and intelligence when discussing organ donation and transplantation.

Forges and maintains strong links with regional transplant centres, understanding and working to complement their systems of work.

Service Delivery and Improvement

To provide support to the Transplant Team and Nurse Managers, deputising and acting as a support for information, advice and guidance on transplant work-up and accurate Waiting List maintenance.

To deputise for the Pre-transplant Nurse managers in times of leave, particularly support of visiting surgeon clinics and liaising with consultants and transplant centres with regards to suspension and re-activation on the transplant list.

To include liaising with consultants on situations that require temporary suspension from transplant list.

To deputise/ attend meetings relevant to role and to feedback and discuss changes to policies, procedures and guidelines to other team members.

Using specialist knowledge of administrative information systems and of multiple specialised clinical and non-clinical areas to provide advice and guidance to doctors, patients, parents/guardians, wards, renal secretaries and allied areas of the Trust on a daily basis regarding transplant work-up management.

Using o