Pcs Service and System Co-ordinator - Truro, United Kingdom - Royal Cornwall Hospitals NHS Trust

Royal Cornwall Hospitals NHS Trust

Verified Company

Truro, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for the right person to join our dynamic team to deliver a gold standard Post Covid Service for Cornwall and IOS.

This will be a challenging and fast changing role to evolve with the changing Service.

You will be a dynamic individual, who likes rising to challenges but able to think calmly and rationally under pressure, with the ability to make reasoned decisions and escalate appropriately.

You will be able to work in a calm, logical and methodical way and have the ability to multitask whilst dealing with frequent interruptions.

You need to demonstrate effective communication and organisational skills and have excellent verbal and written skills.

The post holder will provide support to the PCS Team with administrative and performance management of waiting lists, demand and capacity and be responsible for data quality and NHSE data capturing.

The PCS Service and System Co-ordinator will provide day to day line management and professional supervision to the administration team, ensuring best practice and adherence to Trust policies and procedures is maintained at all times

Post Covid Service Co-ordinatoris required to work closely with the Post Covid-19 Syndrome Multidisciplinary teams (MDT) to ensure timely patient care, efficient and well-prepared meetings, and support the team in collecting and evidencing good working practice in line with national Covid-19 EPRR data collection.

The main duties of this job description are explained, however, these will continue to evolve to meet NHS targets and corporate objectives.

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly.

Our three main sites are Royal Cornwall Hospital Truro, St Michael's Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England
- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School.

Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment.

We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns.

With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.

Ability to monitor and analyse complex patient activity data, interpreting and comparing information around trend analysis.

Skilled in extracting and validating complex and sensitive data.

Comprehensive and practical experience of hospital/health care IT systems, ideally including PAS waiting list functions, excellent knowledge of PAS, Maxims, RADAR and other databases as required.

Ability to formulate and implement solutions to areas of concern with regard to data quality, accuracy and/or compliance with NHS targets.

Experience of waiting list management, with an understanding of the NHS Constitution, local and national targets.

Ability to organise and prioritise own workload to meet all relevant deadlines.

Ability to deal with verbally abusive and distressing situations. You will be required to

communicate with a wide range of disciplines and possess an aptitude for negotiation and persuasion.

Supervise workloads across the PCS team and carrying out duties appropriate to the role.

Provide guidance to PCS Team, giving on the job training and advice as appropriate.

Undertake to provide administrative support as necessary to the PCS clinical team.

To understand the complete range of administration functions, responsibilities and duties both routine and non-routine to contribute to the effective delivery of patient care, through knowledge of hospital systems and consultant practice.

Bring to the attention of the clinical staff all results in a timely manner and promptly act on any instructions given regarding these.