Nhs Receptionist - Hampton, United Kingdom - Hampton Hill Medical Centre

Hampton Hill Medical Centre

Verified Company

Hampton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Hampton Hill Medical Centre is a Teaching Practice based in Hampton Hill, with the beautiful and rural setting of Bushy Park, right on our doorstep.

With a Patient a List-Size of nearly 9,000, we are keen to provide our patients with the services they need, improve patient outcomes, and to give continuity of care.

We are a friendly, well established Practice, and supportive team, with a wealth of expertise and knowledge to share.

We have a varied group of clinicians, with GP Partners, salaried GPs, Medical Students and Registrars, sitting alongside Social Prescribers, Health Coaches, In-House Pharmacists, Mental Health Workers, Nurse Practitioners, HCA's and all our Care-Coordinator & Admin Teams.

Job Summary:

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Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective manner
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Provide general assistance to the Practice Team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Administration:

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To have a thorough knowledge of all Practice Procedures
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To work in accordance of Written Protocols
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Filing, Photo-Copying and E-Mailing
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Contacting patients via Telephone, Text or E-Mail for Appointments
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Registering New Patients
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Call/Recall for QOF Targets
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Completing tasks in an organised and timely manner.

Reception:

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Checking Patients in and helping with any queries they may have
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Handing post, prescriptions, sample kits etc, to patients and checking their names and addresses
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Dealing with Prescription Requests
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Opening/Closing of Reception Front Desk when necessary.

Telephones:

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Ensure the Telephone is answered in a timely and polite manner
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Process Appointment Requests for today/future appointments
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Manage calls from Hospitals and third party organisations effectively.

Person Specification Qualifications:

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Essential GCSE Grade A
C in English and Maths or Equivalent
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Previous experience with the NHS and working knowledge of EMIS Web (Clinical System) will be advantageous
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Disclosure and Barring Service Check.

Job Types:

Full-time, Permanent

Salary:

£11.00 per hour

Benefits: