Customer Service Assistant - Scunthorpe, United Kingdom - North Lincolnshire Council

North Lincolnshire Council

Verified Company

Scunthorpe, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A fantastic opportunity has arisen at Riddings Community Hub, and we're looking for a customer service assistant to join our team.

Customer service assistants provide the front of house function for all NL Active facilities and services.

The customer service assistants are the first point of contact for customers, whether in person, on the phone, or digitally.

Customer service assistants provide information advice and guidance, deal with bookings and memberships, and support customers in a number of ways including signposting them to activities and information that will interest and benefit them.

In some NL Active facilities, the role also includes assisting the Community Hub by providing a library function such as the signing out and returning of books and supporting people with our digital provision including public access computers, print services, and the LiveWell community directory.

Someone with experience working in a customer focused role
Someone with excellent IT skills
Someone who is motivated, punctual, and a good communicator
Someone who can work a shift pattern that involves working evenings, weekends, and bank holidays

For more information, please contact Rachel Cooksey on

We are collectively organised around the people and place of North Lincolnshire. Together we ensure that our communities are safe, well, prosperous and connected.

We are ambitious for North Lincolnshire, we want our area to be the #BestPlace for our residents by being the #BestCouncil we can be.

We achieve this through living our values - equality of opportunity, excellence, integrity and self-responsibility - in all that we do.