Insurance and Memberships Adviser - London, United Kingdom - Early Years Alliance

Early Years Alliance

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About The Role

The Early Years Alliance is the largest early years membership organisation and voluntary sector provider of quality affordable childcare and education in England.

An educational charity, the Alliance represents the interests of over 14,000 member settings who deliver care and learning to over 800,000 families every year.

We are looking to recruit
Insurance and Membership Adviser.

Benefits:

26 days annual leave plus 8 bank holidays, pro rata for part time employees
Enhanced sickness pay
Employer and employee contribution pension scheme
Birthday leave so you can have a day off for your birthday dedicated to you and your well being
Enhanced sickness pay

and paid bereavement leave

Regular access to internal and external learning and development opportunities
A Recruitment Referral Payment Scheme, giving you an introductory payment of up to £300 if someone you have referred to the Alliance takes up a role in the charity.
Vitality membership wellness and fitness app including lots of great health benefits, rewards, telephone, and face to face counselling
Savings of up to 25% on O2 Refresh Airtime Plan on any new phone or tablets
A dedicated mental health First Aider to support your mental well being

Main duties:

Answering calls from our members on matters relating to membership, insurance or general organisationrelated queries.
Provide excellent, up to date accurate information and customer service to all Early Years Members, potential members, local authorities, regulatory bodies or members of the public that may contact us.
Assist in the day to day administration of all insurance related queries, this could include processing renewals, new business, taking payment, providing official documentation and answering queries regarding insurance.

Essential Criteria:

Knowledge of general insurance and an understanding of the principles and practices of insurance.
Excellent customer service approach.
Good written and verbal communication skills.
Proven ability to meet tight deadlines.
A methodical approach to tasks.

Hours per week: 35

Weeks per year: 52

Virtual interview date:
TBC

Please note our virtual interviews take place via Microsoft Teams, you may need to download this prior to your interview.
***- Once established into the role there is an option for a hybrid-working arrangement. Details of this can be discussed at interview.- About The Service

The Alliance is committed to safeguarding and promoting the welfare of children and young people.

It is a requirement of all staff that they share this commitment and follow the prescribed policy and procedures to continuously promote a culture of safeguarding across the whole organisation.

**The charity is committed to safeguarding and promoting the welfare of children and equal opportunities in employment.