Receptionist/clerical Officer - Bristol, United Kingdom - University Hospitals Bristol and Weston NHS Foundation Trust

University Hospitals Bristol and Weston NHS Foundation Trust

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

We are looking for a Outpatient Receptionist to work within the Obstetric & Gynaecology Clinics at St Michael's Hospital. The role of Receptionist is to serve as a contact for patients accessing our services.

You will be working within a small team who enjoy a supportive and friendly working environment, where we encourage participation and learning from one another at all times and focus our efforts towards a patient centred service.

Previous experience of being an initial point of contact for patients/ customers
The ability to communicate effectively both via telephone and in person
Appetite to learn and develop
IT literate.
Previous experience using patient administration systems is desirable

Full role details can be found in the job description.

Previous applicants need not apply.

The post holder will work within University Hospitals Weston and be responsible for providing a welcoming and efficient service as the patient's first point of contact with the hospital.

This will include greeting and signposting patients and relatives, processing patients using the Patient Administration System and liaising with clinicians and colleagues to facilitate a smooth and timely flow of patients through the department.

For a more detailed job description, main responsibilities and Person Specification, please refer to the job description document attached to this vacancy.