Customer Experience Advisor - Basingstoke, United Kingdom - VIVID

VIVID

Verified Company

Basingstoke, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you looking for a position within a fast-moving customer experience team where no two days will be the same and great personal and professional development opportunities?

Our contact centre has an outstanding induction and development programme that will set you up to be the very best in the sector.

We have exciting opportunities for Customer Experience Advisors based in Basingstoke on a full time, permanent basis, working 37 hours per week
across the office and from home.

This is the perfect opportunity for an experienced customer service specialist who has had exposure to call centre or shared service centre environments.

Want to know what we can offer you?

26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave
A generous contributory pension
Medicash policy to claim back some medical costs to ensure we look after you and your loved ones
Discounts portal to save money on various products and services, including holidays, shopping and cinema
Countless professional development opportunities
A real sense of work/life balance where we promote flexible working and an agile culture.

Here's the facts about the role:
Your communication skills will be your forte, both talking and writing.

You'll have a genuine passion for helping people, with the ability to calm down difficult situations whilst always remaining professional.

Due to the fast-paced environment, you'll need to have excellent time management and prioritising skills and enjoy being busy. You should have experience in a customer focused role, preferably within a call centre environment.

**Interviews will take place on Microsoft Teams with second rounds to be held at our Basingstoke office. These will commence ASAP.