Learner Engagement Mentor - Chorley, United Kingdom - SR Supply Chain Consultants Ltd

SR Supply Chain Consultants Ltd

Verified Company

Chorley, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who we are

Established in 2007, SR Supply Chain Consultants (SRSCC) Ltd are a training provider who specialise in Procurement and Supply Chain.

SRSCC have nine study centre locations and two exam centres throughout England.

SRSCC are a Chartered Institute of Procurement and Supply (CIPS) "Centre of Excellence" and are also a Main Provider on the Register of Apprenticeship Training Providers (ROATP).

"SRSCC are committed to developing the people behind procurement through quality training, apprenticeships, consultancy, ensuring ethical standards and best practice are delivered through a range of innovative and flexible media".

Who we are looking for

We are looking for a dynamic, enthusiastic individual to join our Learner Engagement Team, reporting to the Learner Engagement Manager this individual will be largely supporting our learners ensuring their wellbeing, and learning needs are met.

You will communicate regularly with learners via various methods including meetings and 1-2-1's and assisting with various learner activities, whilst ensuring learner records are accurately updated and maintained.

You are to effectively interact with both internal and external stakeholders to collaboratively work towards and achieving personal, team and company goals and objectives.

Job Title Learner Engagement Mentor

Location Hybrid - Head Office (Euxton, Chorley), Working from Home, Customer Sites

Working Hours 35hrs/Week

Working Pattern Mon to Thurs 8.30am-5pm, Fri 9.00am-3pm

Contract Type Permanent Full Time

Salary Range £20,000 - £25,000 per annum

Principle Responsibilities:

Support the Learner Engagement Manager in coordinating, facilitating and delivering group and 121 monthly meetings with learners
Be responsible for managing and facilitating the Cognassist Programme for learners and providing support and guidance as required throughout neurodiversity assessments and engagement through Cognassist strategies.
Notify the relevant departments of any additional learning needs identified from assessments and meetings and provide support to implement any reasonable adjustments and agreed action plans
Act as a mentor to learners, providing advice and guidance on issues or concerns raised and escalating queries to the relevant departments as required
Establish supportive relationships with all learners including vulnerable learners to ensure their personal needs, welfare, wellbeing and learning progress is achieved
Ensure that all departments/colleagues receive the information they need in order to carry out their duties effectively
Motivate learners by personal influence and concern for individual needs and development
Assist with assessing, recording, and reporting learners' progress and attainment
Learner records are to be accurately updated and maintained across all systems and databases, ensuring they meet Ofsted, ESFA and any other auditing bodies requirements
Liaise with and provide support to learner's employers as necessary

Essential Requirements:

GCSE 4/5 or above/equivalent in Maths and English
Experience working in a similar supportive role in an office/educational setting
Previous experience using MS Windows 365 inc Word, Excel, PowerPoint, Outlook and Teams
High levels of emotional intelligence including personal resilience and calmness under stress and in difficult situations
Ability to be organised and to manage own time effectively
Proactive, positive attitude and enthusiastic team player
Be able to manage multiple learner needs and requirements
The ability to develop and maintain strong working relationships
High level of accuracy and attention to detail
Be able to work under pressure, to deadlines and be selfmotivated
Ability to learn quickly in a fastpaced environment
Excellent verbal and written communication skills
An ability to maintain accurate up to date electronic and manual records
Have excellent IT skills with the ability to learn quickly and adapt to new technology tools
Demonstrates a helpful, polite and confident manner
Understanding of the value of diversity
A flexible and adaptable approach and being responsive to the needs of the business and colleagues
Be willing to undertake training to enhance service delivery and selfdevelopment

You must also be willing to undergo an Enhanced DBS check if not already held.

Company Benefits:

Competitive Salary
Discretionary Bonus Scheme
20 days per annum (increasing 1 day per complete year of service up to 25 days) plus bank holidays
Annual Leave Purchase Scheme
Company Sick Pay
Ongoing Training and Development
Progression Opportunities
Free secure car parking
Time off for charity events